fix problems on Magic Jigsaw Puzzles－Games HD [iphone]

—— Run into issues on Magic Jigsaw Puzzles－Games HD? Get help pending when official support gets back to you!

Magic Jigsaw Puzzles－Games HD

Info:

company: ZiMAD

: https://ipadpuzzlessupport.zendesk.com/hc/

: zimad.com

Chat with our AI-based Magic Jigsaw Puzzles－Games HD Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during gameplay

Fix: Ensure your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. Also, make sure the ap... »»

Excessive ads interrupting puzzles

Fix: Enable airplane mode before starting the game. This will prevent ads from loading, but note that this might also disable some online feature... »»

UI issue

Inability to zoom in on puzzle pieces

Fix: Check the app settings to see if there is an option to enable zoom. Some apps have this feature but it might be disabled by default. OR I... »»

Inability to see all available pieces at once

Fix: Check the app settings for any options to change the view or layout of the puzzle pieces. Some apps allow you to adjust the number of pieces... »»

Glitches issue

Glitches after updates

Fix: Perform a soft reset of your device. For iPhones, press and hold the power button and the volume down button until you see the Apple logo. T... »»

Payments issue

Limited access to puzzle packs without subscription

Fix: Look for free puzzle packs that are occasionally offered as promotions. Check the app regularly for any such offers. OR Participate in an... »»

Gameplay issue

Daily bonus game removed

Fix: Check the app's update notes or settings to see if the daily bonus game has been moved to a different section or renamed. OR Explore othe... »»

Difficulty in moving puzzle pieces

Fix: Ensure your device's screen is clean and free from smudges, as these can affect touch sensitivity. Use a microfiber cloth to clean the scree... »»

Loading issue

Puzzles take a long time to load

Fix: Check your internet connection. A slow or unstable connection can cause long loading times. Try switching to a more stable Wi-Fi network.... »»

Ads issue

Ads return after purchasing ad-free option

Fix: Restore purchases within the app. Go to the app's settings and look for an option to restore purchases. This can help if the ad-free purchas... »»

Inconsistent rewards for watching ads

Fix: Ensure a stable internet connection when watching ads, as interruptions can cause the reward not to register. OR After watching an ad, wa... »»

Annoying pop-up game interruptions

Fix: Check the app settings for any options to disable pop-up notifications or interruptions during gameplay. OR If pop-ups are related to in-... »»

Forced to watch ads to receive bonuses

Fix: If possible, complete in-game challenges or tasks that offer bonuses without the need to watch ads. OR Consider using the app during time... »»

Customization issue

Background colors change unexpectedly

Fix: Check the app settings for any options related to background customization. Some apps allow automatic changes based on time of day or other... »»

Limited free holiday puzzles

Fix: Check the app regularly during holiday seasons for any special promotions or free puzzle packs that might be offered. OR Look for communi... »»

Difficulty in organizing puzzle packs

Fix: Use any sorting or filtering options available in the app to organize puzzle packs by category, difficulty, or completion status. OR Crea... »»

Network issue

Puzzles can only be played online

Fix: Download puzzles for offline play if the app offers this feature. Check the app settings or puzzle selection screen for a download option.... »»

Bugs issue

Identical pieces for certain puzzle sizes

Fix: Try using a different puzzle size or difficulty level if available, as this might change the piece shapes and reduce repetition. OR If th... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Neutral

2.9%

Bad experience

2.5%

~ from our NLP analysis of 369,231 combined software ratings.

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Private Data Magic Jigsaw Puzzles－Games HD collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

One Week: $7.99 Unlimited access to 21.000+ puzzles!
Gold Pack: $4.99 - ads free version of the app; - the ability to create puzzles from your own photos. - 3 new puzzles packs (80 unique high-defenition pictures) - 4 adorable music tracks
One Month: $19.99 Unlimited access to 21.000+ puzzles!
5000 coins: $4.99 5000 coins
Firework Boosters Pack: $1.99 Pack of firework boosters
1000 coins: $0.99 1000 coins
Super discount: $1.99 Super discount
Expensive boost: $4.99 Expensive boost
Cheap boost: $2.99 Cheap boost
3000 coins: $2.99 3000 coins