fix problems on Tastyfx [iphone]

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—— Run into issues on Tastyfx? Get help pending when official support gets back to you!

tastyfx: Forex Trading Broker
Info:
company: IG Group
: http://www.ig.com
: www.ig.com
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Payments issue

Difficulties in withdrawing funds

Fix: 1. Double-check that you have completed all necessary verification steps in the app. Go to your account settings and ensure all required doc... ⇲
 
Login issue

No biometric login

Fix: 1. Check if your iPhone supports biometric login (Face ID or Touch ID). Go to Settings > Face ID & Passcode or Touch ID & Passcode to set it... ⇲

Frequent need to log in again

Fix: 1. Check your app settings for any options related to session timeouts or stay logged in features. 2. Ensure that your iPhone is not set to... ⇲
 
Settings issue

Inability to set individual TP/SL for multiple positions

Fix: 1. Check if the app has a feature for setting TP/SL for individual trades. This may be located in the trade settings or order entry screen.... ⇲
 
Network issue

Data feed interruptions

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. 2. Restart the app to re... ⇲
 
Updates issue

Missing features like trailing stops

Fix: 1. Check the app’s settings or trading options to see if trailing stops can be enabled. 2. If the feature is not available, consider using a... ⇲
 
Verification issue

Complicated card verification process

Fix: 1. Ensure that you are entering all required information accurately. Double-check your card details and personal information. 2. If the veri... ⇲
 
Account issue

Inconsistent account access

Fix: 1. Ensure you are using the correct login credentials. Double-check your username and password. 2. Clear the app cache by deleting and reins... ⇲

Limited account information display

Fix: 1. Explore all sections of the app to ensure you are not missing any information. 2. Check for any settings that may allow you to customize... ⇲
 
Support issue

Poor customer service response times

Fix: 1. Check the app for any FAQs or help sections that may provide answers to your questions. 2. Use the app’s support feature to submit your i... ⇲
 
UI issue

Issues with app navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. 2. Look for a tutorial or help section within the app that may guide... ⇲

Problems with displaying P&L in desired currency

Fix: 1. Check the app settings to see if there is an option to change the display currency for P&L. 2. If the option is not available, consider u... ⇲
 
Features issue

No chart for DXY

Fix: 1. Check if the app has a feature to add custom charts or indicators. 2. If DXY is not available, consider using an external financial news... ⇲
 
Screen issue

Drawings freeze screen when placing them

Fix: 1. Ensure your app is updated to the latest version, as updates may fix bugs related to drawing tools. 2. Restart the app to refresh its fun... ⇲
 
Loading issue

tastyfx buffers on startup

Fix: 1. Clear the app cache by deleting and reinstalling the app. 2. Restart your iPhone to refresh the system. OR 3. Ensure you have a stable... ⇲
 
Glitches issue

Glitches when switching between live and demo accounts

Fix: 1. Ensure you are using the latest version of the app. Check for updates in the App Store. 2. Restart the app after switching accounts to re... ⇲
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 what users are saying
Good experience
93.5%

Bad experience
3.9%

Neutral
2.5%

~ from our NLP analysis of 6,348 combined software ratings.

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 Private Data tastyfx collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics