fix problems on Chick-fil-A [iphone]

​

—— Run into issues on Chick-fil-A? Get help pending when official support gets back to you!

Chick-fil-A
Info:
company: Chick-fil-A, Inc.
: https://www.chick-fil-a.com/contact-support
: www.chick-fil-a.com
Chat with our AI-based Chick-fil-A Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

Customer service response is slow

Fix: Utilize the in-app chat feature for quicker responses. This may provide faster assistance than email or phone support. OR Check the FAQ s... ⇲
 
Payments issue

Gift card reloading policy is inconvenient

Fix: Consider using a debit or credit card for payments instead of relying solely on gift cards. This can streamline your ordering process and av... ⇲

Cannot stack multiple gift cards

Fix: Use one gift card for your order and save the others for future purchases. This way, you can manage your spending without needing to stack c... ⇲

Chick-fil-A does not allow for partial gift card use

Fix: If you want to use a gift card partially, consider using it for a smaller order that matches the gift card balance. This way, you can use th... ⇲

Delivery fees increase overall cost

Fix: To avoid delivery fees, consider picking up your order in-store instead. This can save you money and allow for immediate service. OR If y... ⇲

Chick-fil-A does not support adjustable reload amounts

Fix: If you need to reload a specific amount, consider using a debit or credit card for your order instead of relying on gift cards. OR Keep t... ⇲
 
Settings issue

Rewards redemption process is confusing

Fix: Familiarize yourself with the rewards program by reviewing the details in the app. Take note of how many points are needed for each item to... ⇲

Rewards points required for items are too high

Fix: Focus on earning points through promotions or special offers that may provide bonus points for certain purchases. This can help you accumula... ⇲
 
Bugs issue

Mobile orders often incorrect

Fix: Double-check your order summary before finalizing the purchase. Ensure that all items and customizations are correct to minimize errors. O... ⇲

High error rate in order fulfillment

Fix: To reduce errors, always review your order before submitting it. Confirm that all items and customizations are correct. OR If you frequen... ⇲
 
Location issue

Chick-fil-A fails to recognize user location

Fix: Check your location settings. Go to Settings > Privacy > Location Services, and ensure that Location Services are enabled for the Chick-fil-... ⇲
 
Customization issue

Limited space for special instructions

Fix: Be concise in your special instructions. Use abbreviations or short phrases to communicate your needs effectively within the character limit... ⇲

Chick-fil-A does not allow for specific drink orders with meals

Fix: When ordering, use the 'Special Instructions' field to specify your drink preferences, such as 'no ice' or 'extra lemon'. OR If the app d... ⇲

Inability to place additional orders easily

Fix: After placing an order, use the 'Reorder' feature in the app to quickly add items to your cart without starting from scratch. OR If you n... ⇲

No option to customize fruit cup ingredients

Fix: If you want specific fruit in your cup, use the 'Special Instructions' field to request your preferred ingredients, although this may not al... ⇲
 
Security issue

Account security issues with hacking

Fix: Enable two-factor authentication if available, to add an extra layer of security to your account. OR Regularly update your password and a... ⇲
 
Crashes issue

Chick-fil-A crashes or fails to load orders

Fix: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files to free up space... ⇲
 
Messages issue

Chick-fil-A does not show messages sent with orders

Fix: If you want to communicate specific messages with your order, consider calling the restaurant directly after placing your order to confirm y... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
98.7%

Bad experience
0.7%

Neutral
0.6%

~ from our NLP analysis of 3,394,719 combined software ratings.

 Switch to these Alternatives:
Cinnabon
Raising Cane's Chicken Fingers
Dave’s Hot Chicken®
Auntie Anne’s Rewards
Bojangles Restaurant
Five Guys Burgers & Fries
Zaxbys
Steak 'n Shake Rewards Club
Krispy Kreme ®
Moe’s Southwest Grill

 Private Data Chick-fil-A collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics