fix problems on IMDb [iphone]

​

—— Run into issues on IMDb? Get help pending when official support gets back to you!

IMDb: Movies & TV Shows
Info:
company: IMDb
: http://spr.ly/IMDbApp_iOS
: www.imdb.com
Chat with our AI-based IMDb Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Search feature moved to a less accessible location

Fix: 1. Familiarize yourself with the new layout by exploring the app. The search feature may be located in a different tab or menu. 2. Use the '... ⇲

User reviews difficult to read due to small font size

Fix: 1. Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size and moving the slider to increase the font si... ⇲

No indication of checked-in status for movies/shows

Fix: 1. Check if there is a 'Check-In' feature in the app settings or profile section. If not, consider using a different app that offers this fe... ⇲

Navigation cluttered and confusing

Fix: 1. Take time to explore the app’s layout and familiarize yourself with the new navigation. 2. Use the search function to quickly find specif... ⇲

Difficulty accessing full filmography for actors

Fix: 1. Search for the actor’s name directly in the search bar to access their profile, which should include their full filmography. 2. If the fi... ⇲

Inconsistent user review visibility

Fix: 1. Refresh the app or restart it to see if the reviews appear after a reload. 2. Check your account settings to ensure you are logged in, as... ⇲

Poor layout and design changes

Fix: 1. Familiarize yourself with the new layout by exploring the app. 2. Adjust your settings to see if there are options to customize the layou... ⇲
 
Slow issue

Slow loading times on Home page

Fix: 1. Check your internet connection. If it’s slow, try switching to a different Wi-Fi network or using cellular data. 2. Clear the app cache b... ⇲
 
Ads issue

Excessive ads and clickbait content

Fix: 1. Consider using an ad blocker if you are accessing the app through a web browser. 2. Navigate to the settings within the app to see if the... ⇲
 
Subtitles issue

Missing subtitles for trailers

Fix: 1. Check the settings within the app to see if there is an option to enable subtitles for trailers. 2. If subtitles are not available, consi... ⇲
 
Bugs issue

Inaccurate or trivial user-generated trivia

Fix: 1. Cross-reference trivia with other reliable sources to verify accuracy. 2. If you notice inaccuracies, consider contributing your own veri... ⇲
 
Compatibility issue

Limited access to detailed information on mobile

Fix: 1. Use the app’s search feature to find specific movies or shows, as detailed information may be available on their individual pages. 2. If... ⇲
 
Content issue

Repetitive news articles

Fix: 1. Use the app’s settings to customize your news feed preferences, if available. 2. Consider following specific categories or topics that in... ⇲
 
Features issue

Loss of historical data and goofs feature

Fix: 1. Check the app’s settings or help section to see if there is an option to enable historical data or goofs. 2. If the feature is permanentl... ⇲
 
Support issue

No option to contact support directly

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common issues. 2. Check the IMDb website for support options or... ⇲
 
Accessibility issue

Lack of accessibility features for hearing impaired users

Fix: 1. Check the app settings for any accessibility options that may assist hearing-impaired users, such as captions or transcripts. 2. Use exte... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.3%

Neutral
1.9%

Bad experience
1.8%

~ from our NLP analysis of 531,528 combined software ratings.

 Switch to these Alternatives:
Reelgood - Streaming Guide
Movies Now! Watch At Home Apps
123Play
JustWatch - Movies & TV Shows
CornTime
Sofa Time: TV Shows & Movies
123Movies ™
Movies Box & TV Show
My Movies & TV Shows Watchlist
BetaSeries - TV Shows & Movies

 Private Data IMDb collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data