fix problems on Reelgood [iphone]

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—— Run into issues on Reelgood? Get help pending when official support gets back to you!

Reelgood - Streaming Guide
Info:
company: Reelgoodapp
: https://www.reelgood.com/feedback
: www.reelgood.com
Chat with our AI-based Reelgood Support
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Crashes issue

Reelgood crashes or logs out unexpectedly

Fix: Ensure that your app is updated to the latest version by checking the App Store for updates. If the app continues to crash, try uninstalling... ⇲
 
Slow issue

Search function is slow

Fix: Try clearing the app's cache by going to the app settings and selecting 'Clear Cache'. This can help improve the search speed by removing un... ⇲
 
Bugs issue

Inaccurate episode listings

Fix: Cross-reference episode listings with a reliable source like IMDb or the official show website. If you find inaccuracies, manually adjust yo... ⇲

Duplicate episodes or missing summaries

Fix: Manually check episode details on a trusted site like IMDb to confirm the correct episode information. You can then update your watchlist ac... ⇲
 
Syncing issue

No option to import watchlists from other services

Fix: Manually recreate your watchlist by searching for each title in Reelgood and adding them one by one. This can be time-consuming but ensures... ⇲
 
Compatibility issue

Remote feature primarily works with Roku

Fix: If you have a different streaming device, consider using the app's casting feature to stream content directly to your device, if supported.... ⇲
 
Notifications issue

No push notifications for show updates

Fix: Regularly check the app for updates on your watchlist manually. You can set a reminder on your phone to do this weekly. OR Follow your fa... ⇲
 
UI issue

User interface changes are confusing

Fix: Take some time to explore the new interface and familiarize yourself with the layout. You can also check for any tutorial or help section wi... ⇲
 
Customization issue

Watchlist organization options are limited

Fix: Create separate watchlists for different genres or types of content by using the 'Add to Watchlist' feature and naming them accordingly. O... ⇲

No option to filter watchlist by genre

Fix: Manually categorize your watchlist by creating separate lists for each genre and adding titles accordingly. OR Use external tools like sp... ⇲
 
Search issue

No cross-referencing for alternate titles

Fix: Use external databases like IMDb to find alternate titles for shows and movies, and manually add them to your watchlist in Reelgood. OR K... ⇲
 
Performance issue

Inconsistent performance over long usage

Fix: Regularly restart the app to clear any temporary glitches that may arise from prolonged use. This can help improve performance. OR Close... ⇲
 
Support issue

Limited feedback response from support

Fix: Utilize community forums or social media groups to seek help from other users who may have experienced similar issues and found solutions.... ⇲
 
Account issue

No integration with online account via browser

Fix: Use the app exclusively for managing your watchlist and access the browser for other services as needed, keeping both updated manually. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.7%

Neutral
3.2%

Bad experience
3.2%

~ from our NLP analysis of 9,466 combined software ratings.

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 Private Data Reelgood collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics