fix problems on RBC WM Online U.S. [iphone]

—— Run into issues on RBC WM Online U.S.? Get help pending when official support gets back to you!

RBC WM Online U.S.

Info:

company: RBC Capital Markets, LLC

: https://secure.rbcwm-usa.com/ConnectWeb/signin/ContactUs.faces

Chat with our AI-based RBC WM Online U.S. Support

🛠️ Common RBC WM Online U.S. Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Logout button placement is inconvenient

Fix: To make logging out easier, consider using the app's settings or menu options to find a more accessible logout option. You can also create a... ⇲

Fingerprint access is unreliable

Fix: Ensure that your fingerprint is registered correctly in your iPhone settings. Go to Settings > Touch ID & Passcode, and re-register your fin... ⇲

Payments issue

Bill pay functionality is disappointing

Fix: Review the bill pay settings in the app to ensure that all necessary information is entered correctly. Double-check the payee details and pa... ⇲

Features issue

Lacks historical results tracking

Fix: To track historical results, consider exporting your transaction history or performance data to a spreadsheet. This can help you analyze tre... ⇲

Budget tracking is clunky

Fix: Try breaking down your budget into smaller categories to make tracking easier. Use the app's features to set specific goals for each categor... ⇲

Limited performance visibility net of advisor fees

Fix: To get a clearer picture of your performance net of fees, manually calculate your returns by subtracting the advisor fees from your total pe... ⇲

Cumbersome learning about securities

Fix: Utilize online resources such as investment blogs, forums, or educational websites to learn more about securities. Many platforms offer free... ⇲

Granular performance tracking is restricted

Fix: If the app does not provide detailed performance tracking, consider keeping a personal investment journal where you can log your trades and... ⇲

Missing important investment details

Fix: Review your account settings to ensure that all notifications and updates are enabled. This may help you receive important investment detail... ⇲

Bugs issue

Login process has become buggy

Fix: Clear the app's cache by going to your iPhone settings, selecting the RBC WM Online app, and choosing to clear cache or data if the option i... ⇲

Security issue

Two-factor authentication is overly frequent

Fix: Check your security settings in the app to see if you can adjust the frequency of two-factor authentication prompts. Some apps allow you to... ⇲

Delayed two-step authentication codes

Fix: Ensure that your phone's time settings are set to automatic. Go to Settings > General > Date & Time and enable 'Set Automatically' to ensure... ⇲

Technical errors during login

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for RBC WM Online, and check for updates. Also, ensure yo... ⇲

Compatibility issue

Incompatibility with older devices

Fix: Check the app's requirements in the App Store to see if your device meets the minimum specifications. If not, consider upgrading your device... ⇲

Crashes issue

RBC WM Online U.S. crashes after updates

Fix: After an update, try restarting your iPhone to clear any temporary glitches that may cause the app to crash. This can help refresh the app's... ⇲

Account issue

User ID character limit is restrictive

Fix: If your User ID exceeds the character limit, consider creating a new User ID that meets the requirements. Use a combination of letters and n... ⇲

Updates issue

Forced app updates cause login issues

Fix: To avoid issues with forced updates, regularly check for updates in the App Store and install them at your convenience to ensure you are usi... ⇲