—— Run into issues on NetBenefits? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your app is updated to the latest version. Go to the App Store, search for NetBenefits, and check if an update is available. If so... ⇲
Fix: 1. Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and make sure NetBenefits is enabled. 2. Clea... ⇲
Fix: 1. Check your internet connection. A weak connection can cause the deposit feature to fail. 2. Ensure that the check is properly aligned and... ⇲
Fix: 1. Familiarize yourself with the app by exploring all available menus and options. Take notes on where key features are located. 2. Use the... ⇲
Fix: 1. Take time to explore the app's layout. Identify the main sections and how to access them. 2. Use bookmarks or favorites if available to q... ⇲
Fix: 1. Familiarize yourself with the app's layout and features to improve your navigation experience. 2. Use the app in portrait mode to see if... ⇲
Fix: 1. Check if the information is available in another section of the app, such as under 'Portfolio' or 'Investments'. 2. Use the app's search... ⇲
Fix: 1. Review the rollover information provided in the app and cross-reference it with your account statements or documents. 2. Document any dis... ⇲
Fix: 1. Double-check your contribution settings in the app to ensure they are set up correctly. 2. Review your account statements to verify the c... ⇲
Fix: 1. Look for a help or FAQ section within the app that may provide guidance on document uploads. 2. Follow any prompts or guidelines provided... ⇲
Fix: 1. Check your iPad settings to ensure that the app is not running in compatibility mode. Go to Settings > Display & Brightness and adjust th... ⇲
Fix: 1. Review the investment options available in the app and check if there are filters or categories that can be adjusted to view more options... ⇲
Fix: 1. Check if the app has any settings for enabling widgets. Go to Settings > Widgets and see if NetBenefits is listed. 2. If widgets are not... ⇲
Fix: 1. Check the app settings to see if there is an option to save or manage beneficiary information. 2. If the option is not available, conside... ⇲
Fix: 1. Document the support responses you receive and compare them with your own findings. 2. Use the app's help section to find answers to comm... ⇲
Fix: 1. Ensure that you are taking clear, well-lit images of checks. 2. Review the app's guidelines for check image submission to ensure complian... ⇲