fix problems on TP-LINK TpCamera [iphone]

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—— Run into issues on TP-LINK TpCamera? Get help pending when official support gets back to you!

TP-LINK tpCamera
Info:
company: TP-LINK GLOBAL INC.
: https://www.tp-link.com/en/support-contact.html
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Video issue

poor image quality with movement

Fix: 1. Check the camera's resolution settings in the app. Set it to the highest available resolution for better image quality. 2. Ensure that th... ⇲
 
UI issue

difficult to navigate user interface

Fix: 1. Familiarize yourself with the app by exploring each section. Take notes on where key features are located. 2. Look for any tutorial or he... ⇲

complicated timeline for recorded data

Fix: 1. Familiarize yourself with the timeline feature by exploring it thoroughly. Look for any filters or sorting options that may simplify navi... ⇲
 
Customization issue

limited live view options

Fix: 1. Explore the app settings to see if there are any options to customize the live view experience. 2. Check if there are any updates availab... ⇲
 
Uploads issue

inability to upload to iCloud

Fix: 1. Manually save images and videos to your device's camera roll, then upload them to iCloud from there. 2. Ensure that you have enough iClou... ⇲

lack of bulk export for photos and videos

Fix: 1. Manually select and save photos and videos to your device's camera roll, then upload them to your preferred storage solution. 2. Check if... ⇲
 
Updates issue

recent updates cause functionality issues

Fix: 1. Check if there is a way to revert to a previous version of the app through the App Store. This may not always be possible, but it’s worth... ⇲
 
Notifications issue

notifications without viewable images

Fix: 1. Check the app settings to ensure that notifications are configured to include images. 2. Ensure that your device has the necessary permis... ⇲
 
Compatibility issue

missing multi-language support

Fix: 1. Check the app settings to see if there is an option to change the language. 2. If the app does not support your preferred language, consi... ⇲

no Apple TV integration

Fix: 1. Use AirPlay to mirror your iPhone screen to your Apple TV. Open the Control Center on your iPhone, tap on Screen Mirroring, and select yo... ⇲
 
Audio issue

camera is noisy remotely

Fix: 1. Check the camera's settings for any audio options that may help reduce noise, such as noise suppression features. 2. Ensure that the came... ⇲
 
Bugs issue

buggy performance

Fix: 1. Clear the app cache if the option is available in the app settings. 2. Restart your iPhone to clear any temporary glitches that may be af... ⇲
 
Installation issue

setup instructions are unclear

Fix: 1. Look for video tutorials online that demonstrate the setup process step-by-step. 2. Refer to the user manual or help section within the a... ⇲
 
Network issue

camera often shows offline

Fix: 1. Check your Wi-Fi connection and ensure the camera is within range. Restart your router if necessary. 2. Restart the camera and check the... ⇲
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 what users are saying
Good experience
89.7%

Bad experience
5.8%

Neutral
4.5%

~ from our NLP analysis of 815 combined software ratings.

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 Private Data TP-LINK tpCamera collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data