fix problems on QMenu [iphone]

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—— Run into issues on QMenu? Get help pending when official support gets back to you!

qMenu - Food Ordering
Info:
company: qMenu, Inc
: https://www.qmenu360.com
: www.qmenu360.com
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Payments issue

High service fees

Fix: Review the breakdown of fees before placing an order. If the service fees are too high, consider ordering directly from the restaurant if th... ⇲

No option to edit tip amount

Fix: Before finalizing your order, check if there is a section for adding a tip. If not, consider adding the tip in cash when the delivery arrive... ⇲

Payment processing errors

Fix: Check your payment method in the app settings to ensure it is valid and has sufficient funds. If necessary, update your payment information.... ⇲

No option to apply general coupon codes

Fix: Check if there are any specific promotions or discounts available within the app that you can use instead of general coupon codes. OR If... ⇲

No Apple Pay support

Fix: If you prefer using Apple Pay, consider using a different payment method that is accepted by the app, such as a credit or debit card. OR... ⇲

Unclear fee disclosures

Fix: Before placing an order, review the fee breakdown provided in the app to understand all charges associated with your order. OR If you fin... ⇲
 
Compatibility issue

Limited restaurant availability

Fix: Expand your search radius in the app settings to see if more restaurants become available. Sometimes, changing your location slightly can yi... ⇲
 
Account issue

Inability to change phone number

Fix: Go to the account settings in the app and look for an option to update your profile information. If there is no option, try logging out and... ⇲
 
Notifications issue

Excessive notifications

Fix: Go to your phone's settings, find the qMenu app, and adjust the notification settings to reduce the frequency or type of notifications you r... ⇲
 
Support issue

Poor customer service

Fix: Document your issues clearly and try reaching out through multiple channels (email, social media, in-app messaging) to increase the chances... ⇲

No response from customer support

Fix: Try reaching out to customer support through different channels, such as social media or in-app messaging, to increase your chances of getti... ⇲
 
Crashes issue

qMenu crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for qMenu, and check for updates. OR If the app contin... ⇲
 
Bugs issue

Inconsistent menu information

Fix: If you notice discrepancies in menu items, take a screenshot and report it to the restaurant directly, as they may not be aware of the issue... ⇲
 
Search issue

No search by restaurant name

Fix: Use the filter options in the app to narrow down your search by cuisine type or location, which may help you find the restaurant you are loo... ⇲
 
UI issue

Lack of user-friendly navigation

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located for easier access in the fu... ⇲

Confusing order history management

Fix: Take screenshots of your orders for your own records, which can help you keep track of past orders more easily. OR Explore the app's sett... ⇲

Inability to return to menu easily

Fix: Use the back button on your device to return to the previous screen, or try navigating through the app's main menu to find your way back.... ⇲
 
Loading issue

Delayed order processing

Fix: If your order is delayed, check the app for any updates or notifications regarding your order status. Sometimes, delays are communicated thr... ⇲
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 what users are saying
Bad experience
48.7%

Good experience
47.7%

Neutral
3.6%

~ from our NLP analysis of 472 combined software ratings.

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 Private Data qMenu collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics