fix problems on Kids A-Z [iphone]

​

—— Run into issues on Kids A-Z? Get help pending when official support gets back to you!

Kids A-Z
Info:
company: Lazel Inc.
: http://www.raz-kids.com/mobile
: www.raz-kids.com
Chat with our AI-based Kids A-Z Support
   Hello! How can I assist you?  

characters left:
 
Syncing issue

Inconsistent tracking of reading progress

Fix: Check your internet connection, as a weak or unstable connection can affect how progress is tracked. Ensure you are connected to a reliable... ⇲
 
Glitches issue

Glitches prevent completion of activities

Fix: Try clearing the app's cache. You can do this by going to Settings > General > iPhone Storage, finding Kids A-Z, and selecting 'Offload App'... ⇲
 
Security issue

Hacking issues compromise account security

Fix: Change your password immediately to enhance your account security. Go to the app settings and look for the option to change your password. U... ⇲
 
Gameplay issue

Items replaced without warning or inventory option

Fix: Check the app's settings or help section to see if there is an option to manage your inventory or view recent changes. This may provide insi... ⇲

Difficulty in accessing all learning games

Fix: Check if there are any filters or settings within the app that may be limiting your access to certain games. Adjust these settings to ensure... ⇲

Inability to adjust difficulty levels

Fix: Look for settings within the app that allow you to customize learning levels or difficulty. This may be located in the profile or settings s... ⇲
 
UI issue

Recording feature lacks submission confirmation

Fix: After recording, try to check the app's submission history or activity log to see if your recording was saved. This can help confirm whether... ⇲
 
Account issue

Subscription access issues

Fix: Verify your subscription status by going to the app settings and checking your account details. Ensure that your payment method is up to dat... ⇲
 
Support issue

Limited support options for troubleshooting

Fix: Utilize online resources such as FAQs or user forums related to Kids A-Z. These can provide helpful tips and solutions from other users who... ⇲
 
Compatibility issue

Lack of reflection option on iPad version

Fix: Check if there are any updates available for the iPad version of the app. Sometimes features are added in newer versions, so keeping the app... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
64.0%

Bad experience
30.4%

Neutral
5.6%

~ from our NLP analysis of 6,292 combined software ratings.

 Switch to these Alternatives:
BrainPOP Jr.
Toddle Family
I Read Arabic - Fun Learning
DreamBox Math
Toddle Student
IXL - Math, English, & More
Lexia Core5 Reading
BrainPOP
Epic - Kids' Books & Reading
Starfall

 Private Data Kids A-Z collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. Raz-Plus ELL: $7.39 ELL literacy solution for gr K-5
  2. Raz-Plus Connected Classroom: $5.19 Resources to foster student-centered learning
  3. Raz-Kids: $158.99 Independent reading solution for gr K-5
  4. Raz-Plus Español: $7.39 Spanish literacy solution for gr K-5
  5. Vocabulary A-Z: $147.99 Game-based vocabulary practice for gr K-5
  6. Science A-Z: $147.99 Science and literacy resources for gr K-5
  7. Foundations A-Z: $294.99 Research-based foundational skills for gr K-5
  8. Writing A-Z: $147.99 Writing and grammar instruction for gr K-5
  9. Raz-Plus: $294.99 Gr K-5 literacy solution– 1000s of resources!