fix problems on FHNB [iphone]

—— Run into issues on FHNB ? Get help pending when official support gets back to you!

FHNB Mobile

Info:

company: First Community Bancshares, Inc.

: https://www.fhnb.com

: www.fhnb.com

Chat with our AI-based FHNB Support

🛠️ Common FHNB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Multiple apps required for account management

Fix: Check if the FHNB Mobile app has an integrated feature that allows you to manage all your accounts in one place. If not, consider organizing... ⇲

FHNB locks users out randomly

Fix: Ensure that you are entering the correct login credentials. If you are locked out, try resetting your password through the app or the websit... ⇲

Loading issue

Mobile app fails to load consistently

Fix: Clear the app cache by going to your iPhone settings, selecting the FHNB Mobile app, and choosing 'Clear Cache' if available. This can help... ⇲

Payments issue

Check deposits often rejected

Fix: Ensure that you are following the correct procedure for check deposits. Take clear photos of the front and back of the check, ensuring that... ⇲

Zelle transfer limits are restrictive

Fix: Review the transfer limits set by FHNB for Zelle transactions. If you frequently hit these limits, consider breaking up larger transfers int... ⇲

Money transfers are delayed

Fix: Verify the transfer method you are using. Some methods, like ACH transfers, can take longer than others. If you need faster transfers, consi... ⇲

Updates issue

New app requires re-input of information

Fix: Make sure to save your login credentials in a secure password manager to avoid having to re-enter them frequently. This can streamline the l... ⇲

Slow issue

Slow transaction updates

Fix: Log out of the app and log back in to refresh your session. This can sometimes prompt the app to update transaction information more quickly... ⇲

Performance issue

Inconsistent app performance

Fix: Regularly update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve performa... ⇲

Security issue

Frequent password changes required

Fix: Check the security settings in the app. If there is an option to reduce the frequency of password changes, adjust it accordingly. OR Cons... ⇲

Crashes issue

FHNB crashes during use

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS ca... ⇲

Fingerprint login feature is ineffective

Fix: Make sure that your fingerprint is registered correctly in your iPhone settings. Go to Settings > Touch ID & Passcode and ensure your finger... ⇲

Support issue

Poor customer experience reported

Fix: Utilize any available in-app support features, such as FAQs or chat support, to find quick answers to common issues. This can improve your e... ⇲

Notifications issue

Low balance notifications are unreliable

Fix: Check your notification settings in the app to ensure that balance alerts are enabled. Go to the app settings and look for notification pref... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.5%

Bad experience

6.2%

Neutral

2.3%

~ from our NLP analysis of 1,579 combined software ratings.

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Private Data FHNB collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data