A. 1. Check Support Channels: Ensure you are using the correct support channels provided by the app, such as email or in-app support. 2. Use Social Media: Sometimes, reaching out via social media platforms can yield quicker responses. Look for Dr. Kegel’s official accounts on platforms like Twitter or Facebook.

B. 3. Look for FAQs: Visit the app’s website or help section for frequently asked questions that might address your issue without needing direct support.