fix problems on Kangarootime Parent [iphone]

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Kangarootime Parent
Info:
company: Kangarootime, Inc.
: https://kangarootime.com/contact
: kangarootime.com
Chat with our AI-based Kangarootime Parent Support
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Messages issue

Inability to delete messages

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may include new features like message deletion. 2.... ⇲

No option to view who messages are from

Fix: 1. Check message settings: Look for any settings within the app that may allow you to enable sender information for messages. 2. Update the... ⇲
 
Payments issue

Limited payment options

Fix: 1. Check payment settings: Go to the app's payment settings to see if there are any options to add or change payment methods. 2. Use a diffe... ⇲

Limited support for co-parenting payment

Fix: 1. Check payment settings: Go to the app's payment settings to see if there are any options for co-parenting payments. 2. Use a third-party... ⇲
 
Bugs issue

Inaccurate time stamps for activities

Fix: 1. Check device time settings: Ensure your iPhone's date and time settings are set to 'Automatic' under Settings > General > Date & Time. Th... ⇲
 
Crashes issue

Kangarootime Parent crashes during use

Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often fix bugs that cause crashes. 2. Restart your iP... ⇲
 
UI issue

User interface not intuitive

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Check for tutorials:... ⇲

Inability to enter information after check-in

Fix: 1. Check app settings: Look for any settings that may allow you to enable post-check-in information entry. 2. Restart the app: Close and reo... ⇲
 
Login issue

Frequent logouts

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix login issues. 2. Clear app cache: Go to you... ⇲
 
Customization issue

No option to customize notifications

Fix: 1. Check notification settings: Go to your iPhone Settings > Notifications > Kangarootime Parent and see if there are any options to customi... ⇲
 
Glitches issue

Glitches during check-in/out process

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection to ensure it is stable during the check-in/out process.... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure that the app is updated to the latest version on all devices. 2. Check device compatibility: Ve... ⇲
 
Updates issue

Lack of real-time updates

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Kangarootime Parent. This a... ⇲
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 what users are saying
Good experience
96.0%

Neutral
2.4%

Bad experience
1.7%

~ from our NLP analysis of 9,165 combined software ratings.

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 Private Data Kangarootime Parent collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics