Fix Dunkin' errors on iphone

Experiencing issues? Solve common Dunkin' problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click
🔍   Select the category that fits your issue:
All
 
Network
location services fail to find stores

🛠️ 1. Ensure location services are enabled for the Dunkin' app. Go to Settings > Privacy > Location Ser... show fix »
store communication issues

🛠️ 1. Call the store directly to confirm any details about your order or pickup time. 2. Visit the stor... show fix »
 
UI
unable to add items to cart

🛠️ 1. Check your internet connection, as a poor connection can prevent items from being added to the ca... show fix »
difficulties with favorites feature

🛠️ 1. Ensure you are using the latest version of the app, as updates may fix bugs related to the favori... show fix »
nutritional information hard to access

🛠️ 1. Explore the app thoroughly to locate the nutritional information section, which may be under a sp... show fix »
 
Bugs
order not ready at pickup

🛠️ 1. Double-check the estimated pickup time provided by the app and ensure you arrive after this time.... show fix »
missing items in orders

🛠️ 1. Double-check your order confirmation to ensure all items were included. 2. Contact the store dire... show fix »
app error messages during transactions

🛠️ 1. Ensure you have a stable internet connection, as connectivity issues can cause transaction errors... show fix »
 
Customization
limited customization options for orders

🛠️ 1. Explore all available customization options within the app to ensure you are not missing any feat... show fix »
 
Settings
rewards program lacks clarity

🛠️ 1. Review the rewards program details within the app or on the Dunkin' website to understand how poi... show fix »
 
Payments
double charges on reloading card

🛠️ 1. Check your transaction history in the app and your bank statement to confirm the double charge. 2... show fix »
no refund option at store

🛠️ 1. Consider using the app's support or help section to find any available options for refunds or cre... show fix »
inability to split payment methods

🛠️ 1. Consider using a single payment method for transactions to avoid complications. 2. If splitting p... show fix »
no option to add tips

🛠️ 1. If tipping is important, consider carrying cash to tip in person at the store. 2. Alternatively,... show fix »
 
Support
poor customer service response time

🛠️ 1. Use multiple channels to contact customer service, such as phone, email, or social media, to incr... show fix »
 
Notifications
app does not notify of item unavailability

🛠️ 1. Call the store directly after placing an order to confirm item availability. 2. Consider placing... show fix »
 
Loading
long processing times for orders

🛠️ 1. Place your order well in advance, especially during peak hours, to account for potential delays.... show fix »
 
Updates
confusing rewards system changes

🛠️ 1. Regularly check the app or Dunkin' website for updates on the rewards system to stay informed abo... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Dunkin' Donuts
Email:
  http://www.dunkindonuts.com/dunkindonuts/en/help.html
Website:
🌐 www.dunkindonuts.com
Terms/Privacy:
⚔️ https://www.dunkindonuts.com/en/terms-of-use
 Switch to these Alternatives:
Cinnabon
Baskin-Robbins
Auntie Anne’s Rewards
Krispy Kreme ®
Steak 'n Shake Rewards Club
Moe’s Southwest Grill
Playa Bowls Rewards
Insomnia Cookies
BIGGBY
Rita's Ice

 Private Data Dunkin' collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
95.8%

Negative experience
2.3%

Neutral
1.9%

~ from our NLP analysis of 1,016,103 combined software ratings.