fix problems on TezLab [iphone]

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—— Run into issues on TezLab? Get help pending when official support gets back to you!

TezLab - For Tesla/Rivian
Info:
company: TezLabApp
: https://tezlabapp.com/
: tezlabapp.com
Chat with our AI-based TezLab Support
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Slow issue

TezLab can be slow to load

Fix: Try closing other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom of the screen on... ⇲
 
Compatibility issue

Requires Pro subscription for Apple Watch functionality

Fix: If you want to use the Apple Watch features without a Pro subscription, check if there are any alternative apps available that provide simil... ⇲
 
UI issue

User interface can lag

Fix: Clear the app cache if the option is available in the app settings. This can help improve performance. If there is no option, try uninstalli... ⇲
 
Network issue

Inconsistent vehicle connection

Fix: Make sure that your phone's Bluetooth is turned on and that the app has permission to access Bluetooth. Go to 'Settings' > 'Bluetooth' and e... ⇲

TezLab does not wake up the car when opened

Fix: Ensure that the app has the necessary permissions to access your vehicle. Go to 'Settings' > 'Privacy' > 'Location Services' and make sure T... ⇲
 
Gameplay issue

No trophy case for achievements

Fix: Check if there are any updates or new features added to the app that may include a trophy case. Sometimes features are added in updates, so... ⇲
 
Customization issue

Lack of celebration for tree planting contributions

Fix: If the app does not provide a celebration feature, consider sharing your contributions on social media or with friends to celebrate your eff... ⇲

Limited social/community features

Fix: Explore other social media platforms or forums dedicated to Tesla and Rivian owners. Websites like Reddit or dedicated Facebook groups can p... ⇲
 
Search issue

Difficult to find directions to charging stations

Fix: Use the map feature within the app to locate charging stations. If this is not user-friendly, consider using a dedicated charging station ap... ⇲
 
Audio issue

No voice command functionality

Fix: Check if your iPhone has Siri enabled. You can use Siri to perform certain tasks related to the app, such as opening it or asking for inform... ⇲
 
Payments issue

Multiple charger pricing not available

Fix: Check if the app has a section for charging station pricing. If not, consider using third-party apps like PlugShare or ChargePoint that prov... ⇲
 
Loading issue

Charging history can take a long time to load

Fix: Try clearing the app cache or reinstalling the app to see if this improves loading times. This can help remove any unnecessary data that may... ⇲
 
Settings issue

User cannot change personal name in the app

Fix: Check the app settings for a profile or account section where you might be able to edit your personal information. If there is an option, up... ⇲
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 what users are saying
Good experience
96.9%

Neutral
1.7%

Bad experience
1.4%

~ from our NLP analysis of 5,015 combined software ratings.

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 Private Data TezLab collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. TezLab Pro Monthly: $6.49 Data Export & Unlimited Charge/Drive Tracking
  2. TezLab Pro Yearly: $69.99 Data Export & Unlimited Charge/Drive Tracking