fix problems on AutoTel [iphone]

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—— Run into issues on AutoTel? Get help pending when official support gets back to you!

AutoTel - אוטותל
Info:
company: CAR2GO CAR SHARING TLV
: http://autotel.co.il
: autotel.co.il
Chat with our AI-based AutoTel Support
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Bugs issue

Cars are dirty inside and out

Fix: Before your rental, inspect the car and take photos of its condition. If the car is not clean, you can report this through the app or websit... ⇲

Navigational system leads to fines

Fix: Always double-check the route suggested by the app with a reliable map service like Google Maps. This can help you avoid routes that may lea... ⇲

Car failed to start

Fix: Ensure that the car is in the correct gear (usually park or neutral) and that the key fob is functioning properly. If the car still does not... ⇲
 
Support issue

Poor customer service response

Fix: Document your issues clearly and concisely when reaching out to customer service. This can help expedite the response time. Use the app's su... ⇲
 
Crashes issue

AutoTel crashes during search

Fix: Clear the app's cache by going to your iPhone settings, selecting AutoTel, and choosing 'Clear Cache' if available. This can help improve ap... ⇲
 
Updates issue

AutoTel does not open properly after update

Fix: Force close the app by swiping up from the bottom of the screen and swiping the AutoTel app off the screen. Then, reopen the app to see if i... ⇲
 
Customization issue

No timer for trip duration

Fix: Use your phone's built-in stopwatch or timer feature to manually track your trip duration. This can be a temporary workaround until the app... ⇲
 
UI issue

No option to report damages in app

Fix: Take photos of any damages before and after your rental. Keep these for your records and report them through the app's support feature or vi... ⇲
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 what users are saying
Good experience
92.9%

Bad experience
5.8%

Neutral
1.3%

~ from our NLP analysis of 156 combined software ratings.

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Dankal
EL AL
עמוד ענן
eSIMo: Travel eSIM & Data

 Private Data AutoTel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics