fix problems on Met Opera On Demand [iphone]

​

—— Run into issues on Met Opera On Demand? Get help pending when official support gets back to you!

Met Opera on Demand
Info:
company: Metropolitan Opera Association, Inc.
: http://www.metopera.org/Season/On-Demand/Learn-More/Met-Opera-on-Demand-FAQ/
: www.metoperaondemand.org
Chat with our AI-based Met Opera on Demand Support
   Hello! How can I assist you?  

characters left:
 
Audio issue

audio compression issues

Fix: 1. Check your internet connection. A weak connection can lead to audio compression issues. Try switching to a stronger Wi-Fi network or usin... ⇲

no background audio playback

Fix: 1. Check the app settings to see if there is an option to enable background audio playback. 2. Ensure that your iPhone's settings allow bac... ⇲
 
Bugs issue

does not remember playback position

Fix: 1. Ensure that you are logged into your account consistently. If you log out and back in, the app may not save your playback position. 2. C... ⇲

no resume function

Fix: 1. Use the 'Favorites' feature to save your place in a performance. This can act as a workaround for the lack of a resume function. 2. Chec... ⇲

subtitles disappear after switching apps

Fix: 1. Avoid switching apps while watching content. Try to keep the Met Opera app in the foreground. 2. Check for any app updates that may addr... ⇲
 
Login issue

clunky login process

Fix: 1. Ensure you are using the correct login credentials. Double-check your email and password for typos. 2. Use the 'Remember Me' feature if... ⇲
 
Compatibility issue

no AirPlay support

Fix: 1. Check if your iPhone and Apple TV are on the same Wi-Fi network. If not, connect them to the same network. 2. Restart both your iPhone a... ⇲

inconsistent content availability

Fix: 1. Regularly check the app for updates on available content, as the library may change frequently. 2. Use the search function to find speci... ⇲

limited HD content

Fix: 1. Regularly check the app for updates on available HD content, as the library may change frequently. 2. Use the search function to find sp... ⇲
 
Network issue

requires high bandwidth

Fix: 1. Lower the video quality in the app settings to reduce bandwidth usage. 2. Use a Wi-Fi connection instead of cellular data when streaming... ⇲
 
Freezing issue

video freezing

Fix: 1. Check your internet connection speed. Use a speed test app to ensure you have sufficient bandwidth. 2. Close other apps running in the b... ⇲
 
Registration issue

invalid email errors during registration

Fix: 1. Double-check the email format you are entering. Ensure it follows the standard format (e.g., name@example.com). 2. Try using a different... ⇲
 
Downloads issue

no offline content

Fix: 1. Check if the app has introduced any offline viewing features in recent updates. 2. As a workaround, consider using screen recording to s... ⇲
 
Syncing issue

favorites do not sync across devices

Fix: 1. Ensure you are logged into the same account on all devices. 2. Check for app updates that may address syncing issues. OR 3. Manually... ⇲
 
Support issue

poor customer service experience

Fix: 1. Use the app's FAQ section to find answers to common questions. 2. Document your issues clearly and concisely if you need to reach out fo... ⇲
 
Loading issue

long loading times

Fix: 1. Check your internet connection speed and switch to a stronger Wi-Fi network if necessary. 2. Clear the app's cache by going to Settings... ⇲
 
Screen issue

Met Opera on Demand does not go widescreen on TV

Fix: 1. Check your TV settings to ensure it is set to the correct aspect ratio. 2. Restart both your iPhone and TV to refresh the connection.... ⇲
 
Search issue

inability to browse by artist

Fix: 1. Use the search function in the app to find specific artists or performances. 2. Check for any app updates that may introduce a browsing... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
66.7%

Bad experience
33.3%

Neutral
0.0%

~ from our NLP analysis of 15 combined software ratings.

 Switch to these Alternatives:
medici.tv, classical music
STAGE+ Stream Classical Music
Berliner Philharmoniker
Appcompanist
nkoda: sheet music
Qello Concerts & Documentaries
IDAGIO Stream Classical Music
Classical KUSC
IMSLP
forScore

 Private Data Met Opera on Demand collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data

  Cost of Subscriptions
  1. Met Opera on Demand: $14.99 Subscription offers unlimited access to the entire streaming catalog.
  2. Met Opera on Demand: $149.99 Subscription offers unlimited access to the entire streaming catalog.