fix problems on ESPN [iphone]

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—— Run into issues on ESPN? Get help pending when official support gets back to you!

ESPN: Live Sports & Scores
Info:
company: Disney
: https://r.espn.go.com/members/contact/index
: www.espn.com
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Crashes issue

Frequent crashes

Fix: 1. Update the app to the latest version via the App Store. 2. Restart your iPhone to clear any temporary issues that may be causing the cras... ⇲
 
Login issue

Inconsistent login recognition

Fix: 1. Ensure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. 2... ⇲

Multiple logins required for streaming

Fix: 1. Ensure you are logged into the same account across all devices. 2. Check if there is an option to stay logged in within the app settings.... ⇲
 
Ads issue

Ads play before every video

Fix: 1. Unfortunately, ads are a part of the app's monetization strategy. Consider subscribing to any premium service offered by ESPN that may re... ⇲

No option to skip ads

Fix: 1. As ads are part of the app's revenue model, there may not be a way to skip them. Consider subscribing to any premium service offered by E... ⇲

Ads redirect to App Store

Fix: 1. If you encounter an ad that redirects you to the App Store, simply close the App Store and return to the ESPN app. 2. Avoid clicking on a... ⇲

Ads embedded within score feeds

Fix: 1. Unfortunately, ads are part of the app's monetization strategy. Consider subscribing to any premium service offered by ESPN that may redu... ⇲
 
UI issue

Difficult navigation for replays

Fix: 1. Familiarize yourself with the app's layout by exploring the different tabs and sections. Look for a dedicated 'Replays' or 'Highlights' s... ⇲

Cumbersome app interface

Fix: 1. Familiarize yourself with the app's layout by exploring the different tabs and sections. 2. Use the search function to quickly find what... ⇲
 
Video issue

Poor video quality at start

Fix: 1. Check your internet connection; a slow connection can lead to poor video quality. Switch to a stronger Wi-Fi signal or use cellular data... ⇲
 
Settings issue

Closed captions default on

Fix: 1. Go to the app settings and look for the 'Accessibility' or 'Closed Captions' option to turn off closed captions. 2. Check your device set... ⇲
 
Freezing issue

Stream freezes at halftime

Fix: 1. Close the app and restart it to refresh the stream. 2. Check your internet connection; switch between Wi-Fi and cellular data to see if t... ⇲
 
Camera issue

Inability to record games

Fix: 1. Unfortunately, the app may not support recording games. Consider using a separate screen recording feature on your iPhone by going to Set... ⇲
 
Customization issue

Overwhelming irrelevant content

Fix: 1. Customize your app experience by selecting your favorite sports and teams in the settings. This may help filter out irrelevant content. 2... ⇲

No dark mode support

Fix: 1. If the app does not support dark mode, consider using your device's overall dark mode setting by going to Settings > Display & Brightness... ⇲
 
Search issue

Lack of filtering options for sports

Fix: 1. Use the search function to find specific sports or teams. 2. Check the app settings to see if there are options to customize your feed.... ⇲

Difficult to find specific articles or videos

Fix: 1. Use the search function to directly look for specific articles or videos. 2. Familiarize yourself with the app's layout to better navigat... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of the app and the latest iOS version. 2. Clear the app cache on the devices exper... ⇲
 
Permissions issue

Limited access to certain sports content

Fix: 1. Check if your subscription plan includes access to the sports content you are looking for. 2. Explore other sports streaming services tha... ⇲
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 what users are saying
Good experience
91.7%

Bad experience
5.4%

Neutral
2.8%

~ from our NLP analysis of 3,445,705 combined software ratings.

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 Private Data ESPN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Diagnostics

  Cost of Subscriptions
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  6. ESPN+ Monthly 2024: $11.99 ESPN+ Monthly 2024
  7. ESPN+ Monthly: $11.99 Stream events from MLB, MLS, UFC, & more
  8. ESPN+ Monthly: $11.99 Watch MLS, UFC, and more.
  9. ESPN+ Yearly: $119.99 Stream events from MLB, MLS, UFC, & more
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