fix problems on NFL [iphone]

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NFL
Info:
company: NFL Enterprises LLC
: http://www.nfl.com/contact-us
: www.nfl.com
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Slow issue

Takes a long time to load

Fix: 1. Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, delete unnecess... ⇲
 
Settings issue

Doesn't stick to user settings

Fix: 1. Check if the app has a 'Save Settings' option after making changes. Ensure you are saving your preferences before exiting the settings me... ⇲
 
Network issue

Wifi streaming capabilities ruined

Fix: 1. Check your Wi-Fi connection. Ensure you are connected to a strong and stable network. 2. Restart your router and your iPhone to refresh t... ⇲

Inconsistent access to live games

Fix: 1. Check your subscription status to ensure you have access to live games. Go to your account settings in the app. 2. Ensure you are in a re... ⇲
 
Crashes issue

Crashes when switching to full screen

Fix: 1. Ensure the app is updated to the latest version. Check the App Store for updates. 2. Restart the app and your device to clear any tempora... ⇲

NFL crashes when switching tabs

Fix: 1. Close other apps running in the background to free up memory. 2. Restart the app and your device to clear any temporary glitches. OR 3... ⇲
 
Account issue

NFL locks users out after purchase

Fix: 1. Log out of the app and log back in to refresh your account status. 2. Check your purchase history in the App Store to confirm the transac... ⇲

Inability to watch NFL Network without cable subscription

Fix: 1. Consider subscribing to a streaming service that offers NFL Network as part of their package. Services like Hulu + Live TV or YouTube TV... ⇲
 
Video issue

Video quality issues

Fix: 1. Check your internet connection speed. A slow connection can affect video quality. Use a speed test app to measure your speed. 2. Lower th... ⇲

Inability to cast to TV

Fix: 1. Ensure your iPhone and the TV are connected to the same Wi-Fi network. 2. Check if your TV supports AirPlay or has the necessary casting... ⇲
 
Support issue

Customer service is unresponsive

Fix: 1. Check the app for any FAQs or help sections that may address your issue. 2. Try reaching out through social media channels where the NFL... ⇲
 
Login issue

NFL requires repeated logins

Fix: 1. Ensure you are using the latest version of the app. Check for updates in the App Store. 2. Check your device settings to ensure that the... ⇲
 
Payments issue

NFL frequently asks for subscription despite payment

Fix: 1. Log out of the app and log back in to refresh your subscription status. 2. Check your subscription status in the App Store by going to Se... ⇲
 
UI issue

UI changes worsen user experience

Fix: 1. Familiarize yourself with the new UI by exploring the app and checking for any tutorials or guides within the app. 2. Provide feedback th... ⇲
 
Ads issue

Commercials during paid content

Fix: 1. Review your subscription plan to ensure it includes ad-free viewing. Some plans may still include commercials. 2. If you believe you shou... ⇲
 
Bugs issue

Scores not displayed in game listings

Fix: 1. Check your app settings to ensure notifications and score updates are enabled. 2. Restart the app to refresh the data being displayed.... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated to the latest version of the app and the operating system. 2. Check your internet connection on each devic... ⇲
 
Gameplay issue

Limited rewind/fast forward options in game film

Fix: 1. Check the app settings to see if there are any options to adjust playback controls. 2. Use the on-screen controls to navigate through the... ⇲
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 what users are saying
Good experience
88.3%

Bad experience
7.7%

Neutral
4.0%

~ from our NLP analysis of 408,381 combined software ratings.

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 Private Data NFL collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Diagnostics

  Cost of Subscriptions
  1. NFL+ Monthly: $6.99 NFL+ Monthly Subscription
  2. NFL+ Premium: $14.99 NFL+ Premium Monthly Subscription
  3. NFL+ Premium Annual : $99.99 NFL+ Premium Subscription
  4. NFL+ Annual: $49.99 NFL+ Annual Subscription
  5. NFL Game Pass 2019: $0.00 NFL Game Pass 2019 Subscription
  6. NFL RedZone 2019 Pass: $19.99 Get Access to NFL RedZone Every Sunday
  7. NFL Game Pass 2017 Subscription: $99.99 NFL Game Pass 2017 Subscription
  8. NFL Game Pass 2018: $99.99 NFL Game Pass 2018 Subscription
  9. 2020 NFL Game Pass: $49.99 2020 NFL Game Pass Subscription
  10. Season Plus Pass: $79.99 Season Plus Pass