fix problems on Rosetta Stone [iphone]

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—— Run into issues on Rosetta Stone? Get help pending when official support gets back to you!

Rosetta Stone: Learn Languages
Info:
company: Rosetta Stone, Ltd.
: http://support.rosettastone.com/en/language-learning/articles/All-about-Rosetta-Stone-mobile-apps/
: www.rosettastone.com
Chat with our AI-based Rosetta Stone Support
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Loading issue

Loading screen can get stuck

Fix: Clear the app's cache by going to the app settings within Rosetta Stone and looking for an option to clear cache or data. This can help with... ⇲
 
UI issue

Navigation is not intuitive

Fix: Familiarize yourself with the app's layout by exploring the main menu and settings. Take a few minutes to click through different sections t... ⇲

Photos in exercises can be unclear

Fix: If you find images unclear, try zooming in on them if the app allows. This can sometimes provide a better view of the details. OR Provide... ⇲

Rosetta Stone can be clunky and hard to use

Fix: Try closing other apps running in the background to free up memory and improve performance. Double-tap the home button and swipe up on apps... ⇲
 
Glitches issue

Lessons can skip without notice

Fix: Ensure that you are not accidentally tapping the screen or buttons while the lesson is in progress. Pay attention to your touch gestures to... ⇲
 
Customization issue

No translation for many words

Fix: Use a separate translation app or website (like Google Translate) to look up words that are not translated in the app. This can help you und... ⇲

Lack of grammatical explanations

Fix: Supplement your learning with external resources such as grammar books or online courses that focus on the language you are learning. This c... ⇲
 
Account issue

Rosetta Stone can kick users out of accounts

Fix: Make sure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Payments issue

Subscription pricing can be misleading

Fix: Review the subscription details directly in the app or on the website to understand what is included in your plan. Take note of any trial pe... ⇲
 
Compatibility issue

Limited access to writing lessons on app

Fix: Check if there are specific settings within the app that allow you to enable writing exercises. Sometimes these features are hidden in the s... ⇲
 
Gameplay issue

Requires specific answers to proceed

Fix: Read the instructions carefully before answering questions. Sometimes the app requires exact phrasing or specific formats to recognize your... ⇲
 
Search issue

Difficult to locate previous lessons

Fix: Use the app's search feature, if available, to find previous lessons by title or topic. This can save time in locating what you need. OR... ⇲
 
Syncing issue

Inconsistent progress tracking

Fix: Ensure that you are logged into the same account across all devices. Progress may not sync properly if you are using different accounts. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.7%

Bad experience
2.4%

Neutral
1.9%

~ from our NLP analysis of 221,137 combined software ratings.

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 Private Data Rosetta Stone collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Languages - 1 Year: $109.99 Rosetta Stone Subscription
  2. Spanish (Lat. Am.) – 3 Months: $44.99 Rosetta Stone Subscription
  3. Unlimited Languages - 1 Year: $109.99 Rosetta Stone Subscription
  4. Spanish 12 Months Access: $109.99 Rosetta Stone Subscription
  5. Unlimited Languages - Lifetime: $199.99 Rosetta Stone Subscription
  6. Spanish (Lat. Am.) – 3 Months: $54.99 Rosetta Stone Subscription
  7. English (American) – 3 Months: $44.99 Rosetta Stone Subscription
  8. French – 3 Months: $44.99 Rosetta Stone Subscription
  9. Spanish (Lat. Am.) – 12 Months: $119.99 Rosetta Stone Subscription
  10. Spanish (Latin America) (5 Levels): $199.99 Enjoy our complete language set.