fix problems on Amazon Kids+ Parent Dashboard [iphone]

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—— Run into issues on Amazon Kids+ Parent Dashboard? Get help pending when official support gets back to you!

Amazon Kids+ Parent Dashboard
Info:
company: AMZN Mobile LLC
: https://www.amazon.com/gp/help/customer/display.html?nodeId=201222340
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UI issue

cannot view only kids' apps

Fix: 1. Use the search function: In the Parent Dashboard, use the search bar to filter apps by age or category. This can help you find apps speci... ⇲

tedious selection process for blocked shows

Fix: 1. Create a list: Before blocking shows, create a list of shows you want to block. This can help streamline the selection process. 2. Use th... ⇲

difficult to block videos or channels

Fix: 1. Use the search function: If available, use the search feature to quickly find the videos or channels you want to block instead of scrolli... ⇲

removing content is cumbersome

Fix: 1. Create a removal list: Before removing content, create a list of items you want to remove. This can help streamline the process. 2. Use t... ⇲
 
Notifications issue

no notifications for chore apps

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > Amazon Kids+ and ensure that notifications are enabled. This... ⇲

no download request notifications

Fix: 1. Regularly check the app: Make it a habit to check the Amazon Kids+ app for any download requests manually. This can help you stay on top... ⇲
 
Customization issue

no option to add breaks

Fix: 1. Schedule breaks manually: Use the screen time settings on your iPhone to set up scheduled breaks. Go to Settings > Screen Time > App Limi... ⇲
 
Settings issue

limited time setting options

Fix: 1. Use the existing time settings: Familiarize yourself with the current time setting options available in the app. You can set daily limits... ⇲

cannot set time limits on specific apps

Fix: 1. Use iPhone's Screen Time: Go to Settings > Screen Time > App Limits and set limits for specific apps, including those within Amazon Kids+... ⇲

screen time options revert to default

Fix: 1. Save settings: After making changes to screen time options, ensure you save them properly. Double-check that you are exiting the settings... ⇲

poor approval management for new apps

Fix: 1. Regularly check for new app requests: Make it a habit to check the app frequently for any new app requests that need approval. 2. Create... ⇲
 
Account issue

unable to adjust accounts

Fix: 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can refresh your access to account settings. 2.... ⇲
 
Features issue

new app lacks functionality

Fix: 1. Explore all features: Take time to explore the app thoroughly. Sometimes features are not immediately obvious. Check all menus and settin... ⇲
 
Slow issue

Amazon Kids+ Parent Dashboard lags and doesn't pause device

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps and swipe up to c... ⇲
 
Crashes issue

frequent app crashes when editing settings

Fix: 1. Restart the app: Close the app completely and reopen it. This can help resolve temporary crashes. 2. Clear app cache: Go to your iPhone's... ⇲
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 what users are saying
Good experience
88.0%

Bad experience
8.9%

Neutral
3.1%

~ from our NLP analysis of 5,200 combined software ratings.

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 Private Data Amazon Kids+ Parent Dashboard collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info