fix problems on Mytonies [iphone]

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—— Run into issues on Mytonies? Get help pending when official support gets back to you!

mytonies
Info:
company: tonies GmbH
: https://support.tonies.de/hc/en-us
: tonies.com
Chat with our AI-based mytonies Support
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Support issue

Useless for debugging issues

Fix: To troubleshoot issues, try restarting the app and the device. This can often resolve minor glitches. Additionally, check the app's FAQ or h... ⇲
 
Features issue

No 'Now Playing' feature

Fix: If the app lacks a 'Now Playing' feature, consider using the device's built-in music player or another app that supports this functionality... ⇲

Limited remote control functionality

Fix: Explore the app settings to see if there are options to customize remote control features. Sometimes, enabling certain settings can unlock a... ⇲

No wishlist feature

Fix: If the app lacks a wishlist feature, consider using a note-taking app to keep track of items you want to access later. OR Check if there... ⇲

No ability to skip tracks remotely

Fix: If skipping tracks is not possible, try using the device directly to control playback. This may be the only option until the app is updated.... ⇲

No volume control from app

Fix: If the app does not allow volume control, adjust the volume directly on your device. This is a temporary workaround until the app is updated... ⇲

No ability to check current playback

Fix: If you cannot check current playback, try using the device's screen to view playback status directly. This may be the only option until the... ⇲
 
Settings issue

No timer settings

Fix: If the app does not have timer settings, consider using a separate timer app on your iPhone to manage playback duration. Set the timer to st... ⇲
 
UI issue

Connection steps not apparent

Fix: Refer to the app's user manual or help section for detailed instructions on connecting devices. If these are not available, try searching on... ⇲

mytonies is not user-friendly

Fix: Familiarize yourself with the app by exploring all its features and settings. Sometimes, spending time with the app can help you understand... ⇲
 
Account issue

Requires account to use

Fix: If you are uncomfortable creating an account, check if there is a guest mode or limited access option available in the app. This may allow y... ⇲
 
Compatibility issue

Only connects to 2.4GHz WiFi

Fix: If your router supports dual-band (2.4GHz and 5GHz), ensure that your device is connected to the 2.4GHz network. You may need to adjust your... ⇲
 
Ads issue

mytonies is ad-heavy

Fix: Check if the app offers a premium version or in-app purchase to remove ads. This can enhance your user experience significantly. OR Consi... ⇲
 
Installation issue

mytonies setup process is complicated

Fix: Follow a step-by-step guide or video tutorial available online to simplify the setup process. This can provide visual cues that make the pro... ⇲
 
Network issue

Frequent connection issues

Fix: Ensure that your WiFi signal is strong and stable. Move closer to the router if necessary, and consider restarting your router to improve co... ⇲
 
Privacy issue

Lack of content filtering options

Fix: If the app does not provide content filtering, consider manually curating your content by selecting only the items you want to access. OR... ⇲

Inappropriate content available

Fix: If you encounter inappropriate content, report it through the app if there is an option to do so. This can help improve content quality in t... ⇲
 
Battery issue

No battery level meter

Fix: If the app does not display a battery level meter, check the device settings or use a third-party battery monitoring app to keep track of ba... ⇲
 
Freezing issue

mytonies freezes during setup

Fix: If the app freezes, try closing the app completely and restarting it. Ensure your device has enough memory and storage available for the app... ⇲
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 what users are saying
Good experience
57.6%

Bad experience
39.0%

Neutral
3.4%

~ from our NLP analysis of 410 combined software ratings.

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 Private Data mytonies collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data