fix problems on Ride Lumos [iphone]

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—— Run into issues on Ride Lumos? Get help pending when official support gets back to you!

Ride Lumos
Info:
company: Lumen Labs Inc
: https://support.lumoshelmet.co/hc/en-us
: ridelumos.com
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UI issue

Inconvenient to switch between multiple helmets

Fix: 1. In the Ride Lumos app, go to 'Settings' and look for 'Connected Devices'. 2. Here, you can manage your helmets. To switch, simply select... ⇲
 
Compatibility issue

Apple Watch feature removed

Fix: 1. Check if the app has been updated to include any new features or changes regarding Apple Watch compatibility. 2. If the feature is perman... ⇲

No Apple Watch app for turn signal control

Fix: 1. Use the main Ride Lumos app on your iPhone to control turn signals while riding. 2. Familiarize yourself with the app's interface to quic... ⇲

Difficulty pairing with new helmets

Fix: 1. Ensure that the new helmet is fully charged and in pairing mode. 2. Open the Ride Lumos app, go to 'Settings', and select 'Pair New Helme... ⇲
 
Updates issue

Firmware update issues

Fix: 1. Ensure your helmet is fully charged before attempting a firmware update. 2. Open the Ride Lumos app and navigate to 'Settings' > 'Firmwar... ⇲
 
Syncing issue

Ride Lumos does not stay connected after updates

Fix: 1. After an update, go to 'Settings' in the app and check if your helmet is still connected. If not, reconnect it. 2. Ensure that Bluetooth... ⇲
 
Customization issue

Limited customization options for light patterns

Fix: 1. Open the Ride Lumos app and navigate to the 'Light Patterns' section. 2. Explore the available options and see if there are any updates o... ⇲
 
Bugs issue

Basic functionality of the app

Fix: 1. Familiarize yourself with all the features of the app by exploring each section thoroughly. 2. Check for any tutorials or help sections w... ⇲
 
Features issue

Lack of ride recording feature

Fix: 1. If ride recording is not available, consider using a separate fitness tracking app that can run in the background while you ride. 2. Popu... ⇲
 
Hardware issue

Headlight not effective for visibility

Fix: 1. Ensure that the headlight is clean and free from obstructions. Regularly wipe the lens with a soft cloth. 2. Check the brightness setting... ⇲
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 what users are saying
Good experience
94.8%

Bad experience
3.0%

Neutral
2.2%

~ from our NLP analysis of 1,552 combined software ratings.

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Hue Essentials

 Private Data Ride Lumos collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics