fix problems on Onewheel [iphone]

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—— Run into issues on Onewheel? Get help pending when official support gets back to you!

Onewheel
Info:
company: Future Motion
: http://onewheel.com
: onewheel.com
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Network issue

Onewheel disconnects randomly during rides

Fix: Ensure that your iPhone's Bluetooth is turned on and that the Onewheel is within a reasonable distance. Try resetting the Bluetooth connecti... ⇲
 
Syncing issue

Inconsistent ride recording

Fix: Make sure the app is updated to the latest version, as updates often fix bugs related to ride recording. Check your phone's storage to ensur... ⇲

Onewheel does not retain ride history accurately

Fix: Ensure that the app has permission to access your storage and that there is enough space for ride history data. OR Manually record your r... ⇲
 
Updates issue

Onewheel forces updates to access features

Fix: Check if you can manually update the app at a convenient time rather than being forced to update immediately. Go to the App Store, find the... ⇲
 
UI issue

Onewheel does not provide clear error messages

Fix: Take note of any error codes or messages that appear and search online for user forums or FAQs that may explain these errors in detail. OR... ⇲

Difficulty toggling between multiple boards

Fix: Check if there is a 'Manage Boards' section in the app settings where you can add or switch between boards more easily. OR If the app doe... ⇲

Onewheel interface not optimized for quick interactions

Fix: Explore the app settings to see if there are options to customize the interface for quicker access to frequently used features. OR Consid... ⇲

Onewheel UI is outdated and clunky

Fix: Provide feedback to the community or forums about specific UI issues you face, as collective feedback can lead to improvements in future upd... ⇲
 
Gameplay issue

Limited achievements and stats on leaderboards

Fix: Engage with the community through social media or forums to suggest new achievements or stats that could be added to the app. OR Track yo... ⇲
 
Settings issue

No option to lock or turn off board via app

Fix: Check if there are any firmware updates for your board that might add this feature. Sometimes, features are added through updates. OR As... ⇲

Headlight settings inaccessible while riding

Fix: Before starting your ride, adjust the headlight settings to your preference. Familiarize yourself with the settings so you can quickly adjus... ⇲
 
Battery issue

Battery percentage accuracy issues

Fix: Calibrate the battery by fully charging it and then fully discharging it a couple of times to help the app better understand the battery's c... ⇲
 
Compatibility issue

Onewheel does not support smartwatch functionality fully

Fix: Check if there are any updates available for the smartwatch app that may improve functionality or add features. OR Use your smartphone fo... ⇲
 
Notifications issue

Pushback notifications are insufficient

Fix: Adjust the sensitivity settings for pushback notifications in the app, if available, to ensure you receive alerts sooner. OR Consider usi... ⇲
 
Support issue

Lack of community-driven features

Fix: Engage with other Onewheel users on social media platforms to share tips, tricks, and experiences, creating a community outside the app. O... ⇲
 
Customization issue

Inability to customize ride modes easily

Fix: Explore the app settings to see if there are any options for customizing ride modes. If not, check for firmware updates that may add this fe... ⇲

Limited customization options for ride experience

Fix: Check for any updates or new features that may have been added to the app that allow for more customization. OR Experiment with different... ⇲
 
Security issue

No theft deterrent features

Fix: Consider using a physical lock or GPS tracker on your board to deter theft, as the app may not provide this feature. OR Engage with the c... ⇲
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 what users are saying
Good experience
60.4%

Bad experience
30.9%

Neutral
8.7%

~ from our NLP analysis of 851 combined software ratings.

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 Private Data Onewheel collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics