fix problems on DER SPIEGEL [iphone]

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—— Run into issues on DER SPIEGEL? Get help pending when official support gets back to you!

DER SPIEGEL - Nachrichten
Info:
company: DER SPIEGEL GmbH und Co. KG
: http://www.spiegel.de/app/support
: www.spiegel.de
Chat with our AI-based DER SPIEGEL Support
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Loading issue
App does not load the front page after reading articles

Fix: Try refreshing the app by pulling down on the screen to reload the content. This can often resolve loading issues. OR If refreshing does... »»
 
Customization issue
No bookmarking feature

Fix: As a workaround, you can take screenshots of articles you want to save for later. This allows you to keep a visual reference of the content.... »»
No history of recent articles

Fix: Check if the app has a 'Read Later' or 'Favorites' section that might serve a similar purpose. If not, you can manually keep track of articl... »»
 
UI issue
App feels like a web wrapper

Fix: Try clearing the app's cache. Go to your iPhone settings, find the DER SPIEGEL app, and look for an option to clear cache or data, if availa... »»
Too many webviews and cookie prompts

Fix: Check your app settings to see if there is an option to limit webviews or manage cookie settings. Adjusting these settings may reduce the nu... »»
Overly complex design

Fix: Take a moment to identify which features you use most often and focus on those. You can create a simplified routine for using the app based... »»
Navigation buttons are poorly placed

Fix: Try adjusting your grip on the device to make it easier to reach the navigation buttons. You can also use a stylus for more precise tapping.... »»
 
Screen issue
Pages go blank while reading articles

Fix: If pages go blank, try switching to airplane mode and then back to normal mode. This can help reset the connection and reload the content.... »»
 
Downloads issue
Lack of offline access to articles

Fix: Look for an option in the app settings that allows you to download articles for offline reading. If this feature is not available, consider... »»
 
Content issue
Missing articles compared to the old app

Fix: Check if there are filters or settings in the app that may be hiding certain articles. Adjust these settings to see if the missing content a... »»
Limited English content available

Fix: Check the app settings to see if there is an option to filter or display content in English. Adjust these settings to access more English ar... »»
 
Slow issue
Slow loading times for downloaded magazines

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to check and free up space if necessar... »»
 
Compatibility issue
Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store on each device. OR Try uninstalling... »»
 
Bugs issue
Frequent error messages

Fix: Check your internet connection to ensure it is stable. A weak connection can lead to error messages. Try switching between Wi-Fi and cellula... »»
Buggy interface with frequent crashes

Fix: Make sure your app is updated to the latest version, as updates often include bug fixes. Go to the App Store and check for updates. OR If... »»
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 what users are saying
Good experience
86.7%

Bad experience
9.1%

Neutral
4.2%

~ from our NLP analysis of 2,429 combined software ratings.

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 Private Data DER SPIEGEL collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SPIEGEL+ Monatsabo: $19.99 SPIEGEL+ Monatsabo
  2. SPIEGEL+ Monatsabo: $19.99 SPIEGEL+ Monatsabo
  3. Werbefrei lesen: $4.49 Werbefrei-lesen-Option
  4. SPIEGEL+ Monatsabo: $19.99 SPIEGEL+ Monatsabo