fix problems on Tagesschau [iphone]

—— Run into issues on Tagesschau? Get help pending when official support gets back to you!

tagesschau - Nachrichten

Info:

company: Sudwestrundfunk, Anstalt des offentlichen Rechts

: https://www.tagesschau.de/kontakt/

: www.tagesschau.de

Chat with our AI-based tagesschau Support

🛠️ Common tagesschau Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Tagesschau ap... ⇲

app hangs after a few days of use

Fix: 1. Regularly clear the app's cache by going to Settings > General > iPhone Storage, finding Tagesschau, and selecting 'Offload App'. This wi... ⇲

Storage issue

animation uses unnecessary disk space

Fix: 1. Go to Settings > General > iPhone Storage and check the storage used by Tagesschau. If it is high, consider deleting and reinstalling the... ⇲

Compatibility issue

impossible to see 20 Uhr Tagesschau on Apple TV

Fix: 1. Check if the Tagesschau app is available on Apple TV. If it is, ensure that it is updated to the latest version. 2. If the app is not ava... ⇲

no Chromecast support

Fix: 1. Use AirPlay as an alternative to Chromecast. Swipe down from the upper right corner of your iPhone to access Control Center, tap on 'Scre... ⇲

stopped working on Apple TV

Fix: 1. Restart your Apple TV by unplugging it from the power source, waiting for a few seconds, and then plugging it back in. 2. Check for updat... ⇲

Gameplay issue

soccer games/tables are blocked

Fix: 1. Check if there are any settings within the app that allow you to enable or disable certain content. Look for a sports section and see if... ⇲

Bugs issue

buggy and missing features

Fix: 1. Regularly check for app updates in the App Store, as developers often release patches to fix bugs and add features. 2. Clear the app's ca... ⇲

UI issue

no +/-10 sec buttons

Fix: 1. Use the scrubbing feature by dragging the playback slider to rewind or fast forward. While it may not be precise, you can try to estimate... ⇲

scrubbing is a mess

Fix: 1. When scrubbing, try to use a slower and more deliberate motion to see if that improves accuracy. 2. If the scrubbing feature is unrespons... ⇲

widget not refreshing after update

Fix: 1. Remove the widget from your home screen and then re-add it. To do this, press and hold the widget until it jiggles, tap the '-' to remove... ⇲

Loading issue

long pauses while queuing shows

Fix: 1. Ensure that your internet connection is stable and fast enough for streaming. You can test your speed using a speed test app. 2. Close an... ⇲

Customization issue

news feed is a jumble without sorting options

Fix: 1. Check if there are any settings within the app that allow you to customize the news feed or filter content. Look for options like 'Sort b... ⇲