fix problems on Meet [iphone]

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—— Run into issues on Meet ? Get help pending when official support gets back to you!

Meet Mobile: Swim
Info:
company: Active Network, LLC
: http://www.activenetwork.com
: www.active.com
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Search issue

Difficult to find meets

Fix: Utilize the app's filtering options to narrow down your search. Look for filters such as date, location, or type of meet to help you find wh... ⇲

Favorites search does not yield results

Fix: Ensure that you have correctly saved meets to your favorites. Go to the favorites section and verify that the meets you are looking for are... ⇲

Search function is not intuitive

Fix: Familiarize yourself with the app's search features by exploring the help or tutorial sections, if available. This can provide insights into... ⇲
 
Updates issue

Inconsistent real-time updates

Fix: Ensure that you have a stable internet connection during meets. If you are on a cellular network, try switching to Wi-Fi if available, as th... ⇲

Updates can disrupt functionality

Fix: Before updating the app, check user reviews to see if others have experienced issues with the new version. If so, consider delaying the upda... ⇲
 
Glitches issue

Glitches and partial updates

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen (or double-clicking the home button) and then reopen... ⇲
 
UI issue

Hard to read text

Fix: Adjust the text size on your iPhone. Go to Settings > Display & Brightness > Text Size and increase the size to make it easier to read. OR... ⇲

No landscape mode for iPad

Fix: While the app may not support landscape mode, you can try rotating your iPad to see if the app adjusts automatically. If it does not, consid... ⇲

Dyslexic users struggle with information

Fix: Encourage dyslexic users to use text-to-speech features available on iPhones. Go to Settings > Accessibility > Spoken Content and enable 'Sp... ⇲
 
Bugs issue

Relay results often inaccurate

Fix: Double-check the results with official meet results posted by the event organizers. This can help verify the accuracy of the app's data. O... ⇲
 
Slow issue

Long delays in displaying results

Fix: Ensure that you have a strong internet connection during meets. If possible, connect to a reliable Wi-Fi network to reduce delays in result... ⇲
 
Account issue

No family subscription sharing

Fix: Consider using a single account for the family and sharing the login credentials among family members. This way, everyone can access the sam... ⇲

Subscription not shareable among family members

Fix: If the app does not allow sharing, you may need to purchase individual subscriptions for each family member. Check if there are any discount... ⇲
 
Network issue

Connectivity issues during meets

Fix: Before the meet, ensure that your device is fully updated and that the app is functioning properly. Test your internet connection in advance... ⇲
 
Features issue

Inability to track swimmer growth over seasons

Fix: Use a separate tracking tool or spreadsheet to log swimmer performance over time. This can help you keep track of progress even if the app d... ⇲

Limited information on event results

Fix: Cross-reference event results with official meet websites or social media pages for more detailed information. OR If the app allows, prov... ⇲
 
Freezing issue

Meet freezes or becomes unresponsive

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and then reopening it. This can resolve... ⇲
 
Payments issue

Requires subscription for basic functionality

Fix: Review the app's features to determine which ones are essential for your needs and consider whether the subscription cost is justified based... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.3%

Bad experience
2.1%

Neutral
1.6%

~ from our NLP analysis of 66,769 combined software ratings.

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 Private Data Meet collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Meet Results: $9.99 Meet Results delivered to you by meet hosts using industry standard timing software from ACTIVE Hy-Tek.
  2. Meet Results: $6.49 Meet Results delivered to you by meet hosts using industry standard timing software from ACTIVE Hy-Tek.
  3. Meet Results: $13.99 Meet Results delivered to you by meet hosts.
  4. Meet Results: $6.49 Meet Results delivered to you by meet hosts
  5. Meet Results: $6.49 Meet Results delivered to you by meet hosts.
  6. Meet Results: $19.99 Meet Results delivered to you by meet hosts.
  7. Heat Sheet: $1.99 Purchase Heat Sheet and receive: - Timeline - Heat and Lane Assignments
  8. Heat Sheet: $4.99 Purchase Heat Sheet and receive: - Timeline - Heat and Lane Assignments
  9. Meet Results: $6.49 Meet Results delivered to you by meet hosts
  10. Meet Results: $13.99 Meet Results delivered to you by meet hosts.