fix problems on ZelCore [iphone]

—— Run into issues on ZelCore? Get help pending when official support gets back to you!

ZelCore

Info:

company: Influx Technologies Limited

: https://support.runonflux.io/

: zelcore.io

Chat with our AI-based ZelCore Support

🛠️ Common ZelCore Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ZelCore crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2.... ⇲

Biometric login feature broken

Fix: 1. Go to Settings > Face ID & Passcode (or Touch ID & Passcode) and ensure that the biometric feature is enabled for the ZelCore app. 2. Del... ⇲

Syncing issue

Assets not syncing across devices

Fix: 1. Ensure you are logged into the same account on both devices. 2. Check your internet connection on both devices to ensure they are connect... ⇲

Payments issue

High transaction fees

Fix: 1. Check the current network fees for transactions. Sometimes fees can be high due to network congestion. 2. Consider waiting for a less bus... ⇲

Difficulties in liquidating tokens

Fix: 1. Ensure you are connected to a stable internet connection. 2. Check if the tokens you are trying to liquidate are supported by the app. 3.... ⇲

UI issue

Confusing and ugly UX

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. 2. Look for any user guides or tutorials within the app or... ⇲

Animations are choppy

Fix: 1. Close any background apps to free up system resources. 2. Restart your iPhone to clear temporary files and improve performance. 3. Check... ⇲

Clunky interaction with the app

Fix: 1. Familiarize yourself with the app's layout and features through tutorials or guides. 2. Clear the app's cache by going to Settings > Gene... ⇲

Registration issue

Account registration issues

Fix: 1. Ensure you have a stable internet connection during the registration process. 2. Double-check that all required fields are filled out cor... ⇲

ZelCore logs out after short duration

Fix: 1. Check your app settings for any session timeout settings and adjust them if possible. 2. Ensure that your device's battery saver mode is... ⇲

Account issue

Inability to retrieve certain wallet balances

Fix: 1. Ensure you are connected to the internet and that the app is updated. 2. Try refreshing the wallet balance by pulling down on the screen... ⇲

Notifications issue

Notifications not reactive

Fix: 1. Check your notification settings for the app by going to Settings > Notifications > ZelCore and ensure notifications are enabled. 2. Ensu... ⇲

Slow issue

Slow quickswap function

Fix: 1. Ensure you have a stable internet connection. 2. Close any background apps that may be using bandwidth. 3. Try logging out and back into... ⇲

Compatibility issue

Desktop version better than mobile

Fix: 1. Use the desktop version for tasks that require more functionality or ease of use. 2. Provide feedback through the app to suggest improvem... ⇲

No support for older iOS versions

Fix: 1. Check if your device can be updated to a newer iOS version. Go to Settings > General > Software Update. 2. If you cannot update, consider... ⇲

ZelCore fails to function on older iOS

Fix: 1. Update your iPhone to the latest iOS version if possible. 2. Clear the app's cache by going to Settings > General > iPhone Storage, selec... ⇲

Updates issue

New updates introduce more bugs

Fix: 1. If a new update causes issues, consider uninstalling the app and reinstalling the previous version if possible. 2. Monitor the app's upda... ⇲

Bugs issue

Random loss of cryptocurrency

Fix: 1. Ensure you are using the latest version of the app. 2. Check your transaction history to see if there are any unauthorized transactions.... ⇲

Inconsistent wallet address generation

Fix: 1. Ensure you are using the latest version of the app. 2. Double-check that you are generating addresses correctly within the app. 3. Log ou... ⇲

Glitches issue

Glitchy performance

Fix: 1. Restart your iPhone to clear temporary files. 2. Close any background apps to free up resources. 3. Check for app updates in the App Stor... ⇲