fix problems on BrainHQ [iphone]

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—— Run into issues on BrainHQ? Get help pending when official support gets back to you!

BrainHQ
Info:
company: Posit Science
: https://www.brainhq.com/#help
: www.brainhq.com
Chat with our AI-based BrainHQ Support
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Gameplay issue

Limited diversity in game characters

Fix: 1. Provide feedback: While I won't suggest contacting developers, consider discussing this with other users in forums or social media groups... ⇲

Inconsistent exercise difficulty

Fix: 1. Adjust your settings: Check if there are settings within the app that allow you to adjust the difficulty level of exercises. Some apps ha... ⇲

Repetitive exercises in free version

Fix: 1. Create a varied routine: Mix and match the available free exercises to create a more diverse training routine, even if the exercises them... ⇲

Inadequate adaptation to user skill level

Fix: 1. Provide feedback: While I won't suggest contacting developers, consider discussing your experiences with other users to find common solut... ⇲
 
Audio issue

Audio issues with clarity

Fix: 1. Check volume settings: Ensure your device's volume is turned up and not muted. Go to Settings > Sounds & Haptics and adjust the volume sl... ⇲

Poor enunciation in audio exercises

Fix: 1. Adjust volume and settings: Ensure your device volume is at an appropriate level and check if there are any audio settings in the app tha... ⇲
 
Support issue

Slow response from customer service

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website. Many common issues are addressed there, which... ⇲
 
Ads issue

Frequent subscription prompts

Fix: 1. Explore free content: Focus on the free exercises available in the app to minimize subscription prompts. Familiarize yourself with what’s... ⇲
 
Bugs issue

Bugs affecting progress tracking

Fix: 1. Restart the app: Close and reopen BrainHQ to see if this resolves any temporary bugs affecting progress tracking. 2. Update the app: Ensu... ⇲

Technical issues with audio and visuals

Fix: 1. Restart the app: Close and reopen BrainHQ to see if this resolves any temporary technical issues. 2. Update the app: Ensure you have the... ⇲
 
UI issue

Animations are distracting

Fix: 1. Adjust settings: Check if there are options to reduce or turn off animations in the app settings. Some apps allow you to toggle visual ef... ⇲

Exercises flash too quickly

Fix: 1. Adjust speed settings: Look for any settings that allow you to control the speed of exercises. Slowing down the pace can help you better... ⇲

Frustrating user experience

Fix: 1. Take breaks: If you find the app frustrating, take regular breaks to avoid burnout and return with a fresh perspective. 2. Focus on posit... ⇲
 
Customization issue

Lack of customization options

Fix: 1. Explore existing settings: Go through the app’s settings thoroughly to see if there are any hidden customization options that you may hav... ⇲
 
Payments issue

Limited free exercise availability

Fix: 1. Maximize free exercises: Focus on the free exercises available and try to complete them fully to get the most out of the free content. 2.... ⇲

Limited trial options for new users

Fix: 1. Maximize the trial: If you have access to a trial, make sure to use it fully by exploring all available features and exercises during the... ⇲
 
Updates issue

Inability to downgrade app versions

Fix: 1. Backup your data: Before making any changes, ensure you back up your data through iCloud or iTunes to prevent loss. 2. Use an older devic... ⇲
 
Settings issue

Unclear instructions for exercises

Fix: 1. Look for tutorials: Check if the app has a tutorial section or help guide that explains how to perform the exercises correctly. 2. Experi... ⇲
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 what users are saying
Good experience
90.7%

Neutral
5.3%

Bad experience
4.0%

~ from our NLP analysis of 21,906 combined software ratings.

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 Private Data BrainHQ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. BrainHQ: $13.99 A BrainHQ subscription gives you access to many more levels, exercises, and features.
  2. BrainHQ: $94.99 A BrainHQ subscription gives you access to many more levels, exercises, and features.