fix problems on Garmin Connect [iphone]

—— Run into issues on Garmin Connect? Get help pending when official support gets back to you!

Garmin Connect™

Info:

company: Garmin

: https://support.garmin.com/en-US/?productID=125677&tagName=topic_connectmobile0&productName=Garmin%20Connect%20Mobile

: www.garmin.com

Chat with our AI-based Garmin Connect Support

🛠️ Common Garmin Connect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Garmin Connect frequently crashes

Fix: 1. Restart your iPhone: Hold down the power button until you see the 'slide to power off' option. Slide to turn off, then turn it back on af... ⇲

Syncing issues with devices

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. Also, ensure your Garmin device is in pairing mode... ⇲

Bugs issue

Bugs in new updates

Fix: 1. Reinstall the app: Delete the Garmin Connect™ app from your iPhone, then go to the App Store and reinstall it. This can help eliminate bu... ⇲

Garmin Connect does not recognize naps

Fix: 1. Manually log naps: Use the manual entry feature in the app to log naps so that they are included in your overall activity data. OR 2.... ⇲

UI issue

User interface is outdated

Fix: 1. Customize the dashboard: Go to the app settings and look for options to rearrange or customize the dashboard to better suit your preferen... ⇲

Lack of intuitive navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation. Look for tutorials or guides within... ⇲

Clunky layout after updates

Fix: 1. Reset app settings: Go to the app settings and look for an option to reset to default settings. This can sometimes resolve layout issues... ⇲

Customization issue

Limited customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options available for workouts, notifications, and data display.... ⇲

Difficulty in editing workouts

Fix: 1. Use the app's editing feature: Go to the workout section, select the workout you want to edit, and look for an 'Edit' option to make chan... ⇲

Search issue

Difficulty in tracking specific metrics

Fix: 1. Set up custom metrics: In the app, go to settings and look for options to add or prioritize specific metrics you want to track during wor... ⇲

Difficulty in accessing detailed analytics

Fix: 1. Use the web version: Access Garmin Connect™ on a web browser for more detailed analytics and reports that may not be fully available in t... ⇲

Settings issue

Inability to view certain stats without manual input

Fix: 1. Check app settings: Go to the app settings and ensure that all relevant metrics are enabled for automatic tracking. This may include hear... ⇲

Garmin Connect does not prioritize recent workouts

Fix: 1. Sort workouts: In the app, look for sorting options to prioritize recent workouts in your activity feed. This can help you quickly access... ⇲

Notifications issue

Notifications for movement can be excessive

Fix: 1. Adjust notification settings: Go to the app settings, find the notifications section, and customize which notifications you want to recei... ⇲

Alerts for personal records are not automatic

Fix: 1. Check alert settings: Go to the app settings and ensure that alerts for personal records are enabled. Adjust the settings to receive noti... ⇲

Updates issue

Data loss after updates

Fix: 1. Backup data: Regularly sync your Garmin device with the app to ensure all data is backed up before performing updates. This can help prev... ⇲

Inconsistent performance across updates

Fix: 1. Monitor app performance: Keep track of which updates cause performance issues and revert to a previous version if necessary, as mentioned... ⇲

Missing features from previous versions

Fix: 1. Explore app settings: Check if the features are still available but have been moved to a different section of the app. Sometimes updates... ⇲

Gameplay issue

Limited exercise options

Fix: 1. Explore alternative activities: If the app does not support certain exercises, consider logging them manually or using a different app th... ⇲

Network issue

Garmin Connect requires constant internet connection

Fix: 1. Download offline maps: If applicable, download any necessary maps or data while connected to Wi-Fi so you can access them offline during... ⇲

Have a specific Problem? Resolve Your Issue below:

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Private Data Garmin Connect collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Contacts
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics