fix problems on Yogiyo [iphone]

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—— Run into issues on Yogiyo? Get help pending when official support gets back to you!

Yogiyo - Food Delivery
Info:
company: Wesang Co., Ltd.
: http://pf.kakao.com/_ElxdxkC
: www.yogiyo.co.kr
Chat with our AI-based Yogiyo Support
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Freezing issue

Yogiyo freezes during payment

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Yogiyo, and check if an update is available. Updating... ⇲
 
Network issue

GPS issues causing delays

Fix: Check your phone's location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Yog... ⇲

No location tracking during delivery

Fix: Check if the app has a delivery tracking feature in the order details section. If it does, ensure that you have allowed location access for... ⇲
 
Support issue

Slow and unhelpful customer support

Fix: Use the in-app chat feature if available, as it may provide quicker responses than email. Be clear and concise in your queries to get better... ⇲

Rude restaurant staff

Fix: If you encounter rude staff, document the incident with details such as time, location, and nature of the interaction. This can help you pro... ⇲
 
Payments issue

Cannot use non-Korean bank cards

Fix: If you have a Korean friend or family member, consider asking them to place the order on your behalf using their bank card. OR Look for a... ⇲
 
Account issue

Difficult to set up account

Fix: Follow the app's prompts carefully during the account setup process. If you encounter specific errors, take note of them and search for solu... ⇲
 
Compatibility issue

No English menu or instructions

Fix: Use a translation app to translate the menu items. You can take screenshots of the menu and use the camera feature in Google Translate for r... ⇲
 
Slow issue

Laggy performance

Fix: Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer models) and swip... ⇲
 
Bugs issue

Duplicate orders possible

Fix: Before finalizing your order, double-check the order summary to ensure that you are not placing duplicate items. Take your time to review ea... ⇲
 
Registration issue

Requires registration number for delivery

Fix: If you do not have a registration number, check if the app allows for guest checkout or alternative identification methods for delivery. O... ⇲
 
UI issue

No pictures for food options

Fix: If the app does not provide pictures, consider searching for the restaurant online to find images of the food items you are interested in.... ⇲
 
Customization issue

No option to change language

Fix: Check the app settings for any language options. Sometimes, language settings are hidden in the profile or account settings. OR If no lan... ⇲
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 what users are saying
Good experience
93.7%

Neutral
3.4%

Bad experience
2.8%

~ from our NLP analysis of 7,193 combined software ratings.

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 Private Data Yogiyo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Search History
    • Browsing History
    • Usage Data
    • Diagnostics