fix problems on Jimmy John’s Sandwiches [iphone]

—— Run into issues on Jimmy John’s Sandwiches? Get help pending when official support gets back to you!

Jimmy John’s Sandwiches

Info:

company: Jimmy John's Sandwiches

: https://www.jimmyjohns.com/contact-us/feedback

: www.jimmyjohns.com

Chat with our AI-based Jimmy John’s Sandwiches Support

🛠️ Common Jimmy John’s Sandwiches Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No in-app order tracking

Fix: While the app does not provide in-app order tracking, you can keep track of your order by checking your email for confirmation and updates.... ⇲

Delayed notifications for order arrival

Fix: Check your phone's notification settings to ensure that notifications for the Jimmy John's app are enabled. Go to Settings > Notifications >... ⇲

Features issue

Inconsistent delivery times

Fix: To mitigate inconsistent delivery times, place your order during off-peak hours when the restaurant is less busy. This can help ensure faste... ⇲

Vague order status updates

Fix: To get more detailed updates, check your email for order confirmation and status updates, as they may provide more information than the app.... ⇲

Limited vegetarian options

Fix: Explore the menu for customizable options where you can request specific ingredients to create a vegetarian sandwich that suits your taste.... ⇲

Jimmy John’s Sandwiches lacks real-time order tracking

Fix: Since the app does not provide real-time tracking, keep an eye on your email for updates regarding your order status, as they may provide mo... ⇲

Support issue

Limited customer service options in app

Fix: If you need assistance, use the 'Contact Us' feature on the app to send an email or find the phone number for your local store for immediate... ⇲

No support for order issues in app

Fix: For any order issues, use the 'Contact Us' feature in the app to send an email or call the store directly for immediate assistance. OR Ch... ⇲

Payments issue

Issues with gift card usage

Fix: Ensure that you are entering the gift card number correctly, including any leading zeros. Double-check the expiration date as well. OR If... ⇲

High prices for add-ons

Fix: To save on add-ons, look for promotions or combo deals that may include add-ons at a reduced price. Check the app regularly for any special... ⇲

No split payment option

Fix: As a workaround, you can split the total amount among friends or family members and have one person pay for the order, then reimburse them l... ⇲

Customization issue

Difficulty in setting/editing favorites

Fix: To set or edit favorites, navigate to the menu section of the app, select the item you want to favorite, and look for an option to 'Add to F... ⇲

Crashes issue

Jimmy John’s Sandwiches crashes or freezes

Fix: If the app crashes, try clearing the app's cache by going to Settings > General > iPhone Storage > Jimmy John's > Offload App. This will fre... ⇲

Password error messages unclear

Fix: If you receive unclear password error messages, try resetting your password by selecting 'Forgot Password?' on the login screen and followin... ⇲

Settings issue

Cannot edit or delete previous delivery addresses

Fix: To edit or delete delivery addresses, go to the 'Account' section of the app, select 'Addresses', and look for options to edit or remove add... ⇲

Bugs issue

Dried out bread reported

Fix: If you receive dried out bread, consider leaving a note in the special instructions section of your order requesting fresh bread or a specif... ⇲

Account issue

Rewards program issues

Fix: If you are having trouble with the rewards program, ensure that you are logged into your account and that your purchases are being tracked.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.8%

Neutral

0.9%

Bad experience

0.3%

~ from our NLP analysis of 1,420,621 combined software ratings.

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Private Data Jimmy John’s Sandwiches collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics