Fix Shazam errors on iphone

I have a problem with Shazam
Let us help you find a quick solution by selecting your issue from below
🔍   Browse by Category
All
 
Bugs
Inconsistent song recognition for classical and instrumental music

🛠️ 1. Ensure that you are in a quiet environment when trying to identify classical or instrumental musi... show fix »
Songs disappear from Shazam history

🛠️ 1. Check if you are logged into the same account on all devices. If you switch accounts, your histor... show fix »
Non-lyrical songs are hard to identify

🛠️ 1. Try to hold your device closer to the source of the music for better audio capture. 2. Use Shazam... show fix »
Inaccurate results for songs with dialogue or background noise

🛠️ 1. Try to isolate the music from the dialogue or background noise by moving closer to the sound sour... show fix »
 
Customization
Background listening feature is missing

🛠️ 1. Check if the app has any settings related to background listening. Go to Settings > Shazam and lo... show fix »
Manual sorting of songs is frustrating

🛠️ 1. Use the search function within the Shazam app to quickly find specific songs instead of manually... show fix »
 
Syncing
iCloud sync issues

🛠️ 1. Ensure that you are logged into the same iCloud account on both devices. Go to Settings > [Your N... show fix »
Tracks from Apple Watch do not sync to iPhone

🛠️ 1. Ensure that both your Apple Watch and iPhone are updated to the latest software version. Go to Se... show fix »
History is not device transferable

🛠️ 1. Use the Shazam app on both devices and ensure you are logged into the same account to access your... show fix »
 
UI
Widget does not identify Apple membership

🛠️ 1. Ensure that the Shazam widget is properly configured. Long-press on the home screen, tap the '+'... show fix »
 
Installation
App requires frequent reinstallation

🛠️ 1. Check for any available updates for the app in the App Store and install them. 2. Ensure that you... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Apple
Email:
  https://support.apple.com/HT210331
Website:
🌐 www.shazam.com
Terms/Privacy:
⚔️ https://www.apple.com/legal/privacy/en-ww/
 Switch to these Alternatives:
SoundHound - Music Discovery
Music Identifier ‣ Find Songs
Song Finder : Music Identifier
Genius: Song Lyrics Finder
Musixmatch Lyrics Finder
Boomplay: Music & Live Stream
SoundCloud: Discover New Music
Last.fm
Spotify for Artists
TIDAL Music: HiFi Sound
 Private Data Shazam collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

 Breakdown of Software Ratings
Positive experience
98.1%

Neutral
1.1%

Negative experience
0.8%

~ from our NLP analysis of 7,855,127 combined software ratings.