fix problems on MPR News [iphone]

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—— Run into issues on MPR News? Get help pending when official support gets back to you!

MPR News
Info:
company: Minnesota Public Radio
: https://www.mpr.org/listen/mobile
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UI issue
Requires returning to main screen to advance stories

Fix: Use the 'Back' button or swipe gestures to navigate back to the main screen quickly. Familiarize yourself with the app's navigation to make... »»
Text does not fit on screen

Fix: Adjust the text size in your device settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to make text smaller o... »»
Scrolling opens unwanted stories

Fix: Be mindful of your scrolling speed and touch sensitivity. Try scrolling more slowly to avoid accidentally selecting stories. OR Check if... »»
No way to mark stories as read

Fix: Keep track of stories manually by creating a list or using a note-taking app to jot down which stories you've read. OR Consider using a d... »»
Large blank spaces on either side of stories

Fix: Check if there are any display settings in the app that allow you to adjust the layout or view mode to minimize blank spaces. OR Consider... »»
Touch sensitivity too low for scrolling

Fix: Adjust the touch sensitivity settings on your device. Go to Settings > Accessibility > Touch and adjust the sensitivity settings if availabl... »»
Main page text chops off letters

Fix: Adjust the text size in your device settings. Go to Settings > Display & Brightness > Text Size and adjust the slider to see if it resolves... »»
No way to jump back to top of list

Fix: Scroll manually to the top of the list. Familiarize yourself with the app's layout to make navigation easier. OR Consider using a differe... »»
 
Ads issue
Interruptions from mini commercials

Fix: Consider using a premium version of the app if available, which may offer an ad-free experience. Check the app settings for any subscription... »»
 
Screen issue
App often shows a blank screen

Fix: Force close the app by double-tapping the home button and swiping up on the MPR News app. Then, reopen the app to see if the issue persists.... »»
 
Crashes issue
App frequently crashes

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files to free up... »»
App shuts down at the top of every hour

Fix: Check if there are any scheduled updates or refresh settings in the app that may be causing it to shut down. Adjust these settings if possib... »»
App only flashes on the screen and doesn't open

Fix: Force close the app and restart your device. If the problem persists, try deleting and reinstalling the app from the App Store. OR Check... »»
 
Customization issue
No dark mode

Fix: Check if your device has a system-wide dark mode option. Go to Settings > Display & Brightness and enable 'Dark' mode, which may affect comp... »»
 
Content issue
Missing sections like arts & education

Fix: Explore the app's settings or menu to see if there are options to enable or access additional sections that may be hidden. OR Consider us... »»
Stories often repeated in the list

Fix: Refresh the app regularly to ensure you are seeing the latest stories. Pull down on the main screen to refresh the content. OR Check if t... »»
 
Audio issue
Cuts out of live broadcast frequently

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if one provides a better connection. OR Try c... »»
 
Network issue
Requires deleting and reinstalling to connect

Fix: Check your internet connection and ensure that your device is connected to a stable network. Restart your router if necessary. OR Try cle... »»
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 what users are saying
Bad experience
62.4%

Good experience
29.7%

Neutral
7.9%

~ from our NLP analysis of 101 combined software ratings.

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 Private Data MPR News collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics