fix problems on MyCookChildren's [iphone]

—— Run into issues on MyCookChildren's? Get help pending when official support gets back to you!

MyCookChildren's

Info:

company: Cook Children's Medical Center

: https://www.cookchildrens.org/mycookchildrens/

: www.cookchildrens.org

Chat with our AI-based MyCookChildren's Support

🛠️ Common MyCookChildren's Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to print or share documents from the app

Fix: Check if the app has a built-in sharing feature. Look for a share icon (usually represented by an arrow) within the document or section you... ⇲

Requires full access to calendar

Fix: Review the app's permissions in your iPhone settings. Go to Settings > Privacy > Calendars and check if MyCookChildren's is listed. If you a... ⇲

UI issue

Difficult to make appointments at urgent care

Fix: Check if the app has a dedicated section for urgent care appointments. If not, look for a 'Help' or 'FAQ' section within the app that may pr... ⇲

Loading issue

MyCookChildren's fails to load past the home screen

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older iPhones) to... ⇲

Updates issue

Circular redirect when trying to upgrade the app

Fix: Check for any available updates for your iPhone's operating system. Go to Settings > General > Software Update. If an update is available, i... ⇲

Search issue

Hard to find the section to write a note to the doctor

Fix: Explore the app's main menu or settings to locate a 'Notes' or 'Messages' section. This is often where you can write notes to your doctor. L... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.5%

Bad experience

5.6%

Neutral

1.9%

~ from our NLP analysis of 266 combined software ratings.

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Private Data MyCookChildren's collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics