—— Run into issues on My FileManager? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa. Restart the app an... ⇲
Fix: Check if the app has a shuffle or repeat mode enabled. If so, disable it to see if that resolves the issue. You can usually find this option... ⇲
Fix: This may be a bug in the app. Try closing the app completely and reopening it. If the issue persists, check for any available updates in the... ⇲
Fix: Check your device's settings to ensure that the volume buttons are functioning correctly. Go to Settings > Sounds & Haptics and adjust the v... ⇲
Fix: Ensure that your device is updated to the latest iOS version, as updates often fix bugs. Go to Settings > General > Software Update to check... ⇲
Fix: Check if the app has a background play option in its settings. Enable it if available to allow multitasking while listening. OR If the ap... ⇲
Fix: Check the app settings for any options related to photo compression or quality. Adjust these settings to reduce the size of photos being sav... ⇲
Fix: Check the app's settings for any options related to video organization or sorting. Adjust these settings to ensure videos are categorized co... ⇲
Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to check and free up space if necessar... ⇲
Fix: Check for any available updates for the app in the App Store, as updates may fix stability issues after downloads. OR If the app continue... ⇲
Fix: If the app is not responding, force close it by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the... ⇲
Fix: Verify that your subscription is active by checking your account settings within the app. Go to Settings > Account and check your subscripti... ⇲
Fix: Check the app settings for video quality options. Ensure that high quality is selected for downloads. OR If the app does not support high... ⇲
Fix: Check if the app has any built-in features for downloading from social media. If not, consider using a different app that specializes in soc... ⇲
Fix: Try downloading pictures in smaller batches instead of all at once to avoid overwhelming the app. OR Ensure that your device has enough s... ⇲
Fix: Check the app settings to ensure that file protection features are enabled. Look for options related to security or privacy. OR Consider... ⇲
Fix: Ensure that the URL you are trying to download from is valid and supports the format you are attempting to download. Try using a different U... ⇲
Fix: Check your device's accessibility settings. Go to Settings > Accessibility > VoiceOver and ensure it is turned on. Restart the app after mak... ⇲
Fix: Check for any background processes that may be running. Go to Settings > General > Background App Refresh and disable it for My FileManager.... ⇲
Fix: Check if the app has a zoom feature for music photos. If not, consider using a different app that allows for photo enlargement. OR As a w... ⇲
Fix: If you are experiencing multiple issues, consider reviewing the app settings to ensure everything is configured correctly. Sometimes, resett... ⇲