—— Run into issues on Offline? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device settings to ensure that background app refresh is enabled for the app. Go to Settings > General > Background App Refresh a... ⇲
Fix: Open the app and start playing a song from the playlist. Look for the repeat icon (usually two arrows forming a circle) and tap it until it... ⇲
Fix: Ensure that the app has permission to run in the background. Go to Settings > Privacy > Background App Refresh and make sure the app is allo... ⇲
Fix: Check for any updates to the app that may address playback issues. Go to the App Store and see if an update is available. OR Try uninstal... ⇲
Fix: Ensure that your Bluetooth device is fully compatible with the app. Check the device's manual for any specific instructions regarding music... ⇲
Fix: Try restarting the app to refresh its interface. Close the app completely and reopen it to see if the download button reappears. OR Check... ⇲
Fix: Ensure that you have a stable internet connection when attempting to download files. Switch to a different Wi-Fi network if necessary. OR... ⇲
Fix: Check the app's settings for any auto-delete options. Go to Settings within the app and look for any settings related to storage or file man... ⇲
Fix: Manually edit the song titles within the app. Go to your library, select the song, and look for an option to edit the metadata or song infor... ⇲
Fix: Try toggling the shuffle option off and then back on again. This can sometimes reset the shuffle algorithm and improve its effectiveness.... ⇲
Fix: Manually reorder the songs in the playlist. Go to your playlist, enter edit mode, and drag the songs into the desired order. OR Create a... ⇲
Fix: Clear the app's cache to free up memory. Go to Settings > Apps > [Your App] > Storage and select 'Clear Cache'. This can help improve perfor... ⇲
Fix: Check for any updates to the app that may fix this issue. Go to the App Store and see if an update is available. OR Try clearing the app'... ⇲
Fix: Check if the app offers a premium version that removes ads. If available, consider upgrading to the premium version for an ad-free experienc... ⇲
Fix: Explore the app's settings to see if there are options to customize the interface or revert to a previous layout if available. OR Look fo... ⇲
Fix: Check the app's settings to see if there is an option to create an account or log in. Sometimes this option is hidden in the settings menu.... ⇲