fix problems on TheGrint [iphone]

—— Run into issues on TheGrint? Get help pending when official support gets back to you!

TheGrint: Handicap & Scorecard

Info:

company: GRINT LLC

: http://thegrint.com/about_us/member_support

: www.thegrint.com

Chat with our AI-based TheGrint Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Major bugs after updates

Fix: 1. Check for any available updates for the app in the App Store. Sometimes, developers release quick patches for bugs. 2. If the app is up t... »»

App doesn't recognize Pro membership

Fix: 1. Log out of your account in the app and log back in. This can refresh your account status. 2. Check your subscription status in the App St... »»

Bugs issue

GPS accuracy issues

Fix: 1. Ensure that location services are enabled for TheGrint by going to Settings > Privacy > Location Services and selecting TheGrint. Set it... »»

Inconsistent yardage readings

Fix: 1. Ensure that GPS is functioning properly as mentioned in previous solutions. 2. Check if the app has a calibration option for yardage read... »»

Difficulty entering scores

Fix: 1. Ensure that you are following the correct steps for entering scores as outlined in the app's help section. 2. Restart the app to refresh... »»

App fails to track distance while moving

Fix: 1. Ensure that location services are enabled for TheGrint and that you have a clear view of the sky for GPS accuracy. 2. Restart the app and... »»

Lack of automatic score updates when tracking shots

Fix: 1. Check the app settings to see if there is an option to enable automatic score updates. 2. Restart the app to refresh its functionality an... »»

Uploads issue

Inability to upload non-9 or 18 hole scores

Fix: 1. Check the app settings to see if there is an option to enable additional scoring formats. 2. If the app does not support this feature, co... »»

Payments issue

Watch scoring locked behind premium subscription

Fix: 1. If you have a Pro membership, ensure that you are logged into the same account on both your iPhone and Apple Watch. 2. Check the app sett... »»

Limited features in free version

Fix: 1. Review the features available in the free version and determine which are essential for your needs. 2. Consider whether upgrading to the... »»

Expired discount blocking access to membership options

Fix: 1. Check if there are any new promotions or discounts available that you can apply. 2. Clear the app's cache and restart it to see if the ex... »»

Limited a la carte subscription options

Fix: 1. Review the available subscription options and determine which features are essential for your needs. 2. Consider whether upgrading to a f... »»

Syncing issue

Difficulties syncing with Apple Watch

Fix: 1. Ensure that both your iPhone and Apple Watch are updated to the latest software versions. 2. Check that Bluetooth is enabled on both devi... »»

Crashes issue

App crashes during score entry

Fix: 1. Ensure that your device has enough storage space by going to Settings > General > iPhone Storage. If storage is low, delete unnecessary a... »»

Support issue

Poor customer service response times

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing to contact support. 2.... »»

Customization issue

Cannot adjust pin placement

Fix: 1. Check the app settings to see if there is an option to enable pin placement adjustments. 2. If this feature is not available, consider us... »»

Compatibility issue

Inability to import data from other apps

Fix: 1. Check the app's settings or help section to see if there are any import options available. 2. If the app does not support imports, consid... »»

Slow issue

Laggy performance with distance tracking

Fix: 1. Ensure that your device is updated to the latest iOS version and that TheGrint is also updated. 2. Close other apps running in the backgr... »»

Gameplay issue

Inability to skip holes during play

Fix: 1. Check the app settings to see if there is an option to skip holes. 2. If this feature is not available, consider using a manual scorecard... »»

Frequent logouts from the app

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix login issues. 2. Check your internet connection to ensure it is... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.5%

Bad experience

1.5%

Neutral

1.0%

~ from our NLP analysis of 25,536 combined software ratings.

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Private Data TheGrint collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Pro Membership 3.99/mo: $3.99 PRO Membership pay $39.99/year or $3.99/month
Pro Membership 39.99/yr: $39.99 PRO Membership pay $39.99/year or $3.99/month
PRO Membership: $19.99 Unlimited Access to All Premium Features You will find this IAP on the Scorecard Picture button of the home screen, if you click on Learn More on the pop up screen.
PRO Membership Free Trial: $39.99 PRO Membership pay $39.99/year or $3.99/month
PRO Membership Free Trial: $3.99 PRO Membership pay $39.99/year or $3.99/month
Pro Membership: $7.99 Pro Membership pay $7.99/month
Monthly Pro Merbership: $2.99 Unlimited access to all premium features
Pro Membership: $59.99 Pro Membership pay $59.99/year
PRO Membership: $19.99 Unlimited Access to all premium features
PRO Membership: $59.99 Pro Membership pay $59.99/year