fix problems on Chronogolf [iphone]

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—— Run into issues on Chronogolf ? Get help pending when official support gets back to you!

Chronogolf by Lightspeed
Info:
company: Chronogolf, Inc.
: http://support.chronogolf.com
: www.chronogolf.com
Chat with our AI-based Chronogolf Support
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Customization issue
Inability to book for more than one player

Fix: 1. When booking a tee time, look for an option to select the number of players. This is usually a dropdown menu or a plus (+) button. 2. If... ⇲
Limited course options in certain areas

Fix: 1. Use the search function in the app to look for courses in nearby areas. Expand your search radius if possible. 2. Check if there are any... ⇲
Limited functionality for editing player categories

Fix: 1. When editing a reservation, look for an option to change player categories. This may be found under the reservation details. 2. If the a... ⇲
No option to prioritize specific courses

Fix: 1. Use the app's search function to find your preferred courses quickly. Save them as favorites if the app allows it. 2. Check if there is... ⇲
 
Glitches issue
Glitches in tee time availability

Fix: 1. Refresh the app by pulling down on the screen to reload the tee time availability. 2. Check your internet connection. A weak connection... ⇲
 
Support issue
Poor customer support response

Fix: 1. Check the app for a help or support section. Often, there are FAQs or troubleshooting guides that can assist you. 2. If you need to cont... ⇲
 
Payments issue
No option for pay-at-the-course

Fix: 1. Check the payment options in the app settings. Some apps allow you to toggle payment methods. 2. If pay-at-the-course is not available,... ⇲
Refund issues with cancellations

Fix: 1. Review the cancellation policy for the course you booked. This information is usually found in the app or on the course's website. 2. If... ⇲
 
Search issue
Cannot search all available tee times at once

Fix: 1. Use the filters in the app to adjust your search criteria. Make sure to clear any filters that may limit your search results. 2. Try sea... ⇲
 
Links issue
Links for member instructions don't work

Fix: 1. Check your internet connection to ensure it is stable. A poor connection can prevent links from loading. 2. Try accessing the links from... ⇲
 
Messages issue
No ability to send invites to players

Fix: 1. Check if there is a 'Share' or 'Invite' feature within the app. This may be located in the reservation details or main menu. 2. If this... ⇲
 
UI issue
Chronogolf is hard to navigate

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take note of where key features are located. 2. Check if there is... ⇲
No visibility of member bookings

Fix: 1. Navigate to the 'My Bookings' or 'Reservations' section of the app. Ensure you are logged into the correct account. 2. If you still cann... ⇲
 
Bugs issue
Inconsistent reservation confirmations

Fix: 1. After making a reservation, check your email for a confirmation message. If you do not receive one, check your spam folder. 2. If you no... ⇲
Chronogolf does not lock reservations temporarily

Fix: 1. When making a reservation, check if there is an option to hold or lock the reservation temporarily. This may be a feature that needs to b... ⇲
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 what users are saying
Good experience
97.2%

Neutral
2.0%

Bad experience
0.8%

~ from our NLP analysis of 20,251 combined software ratings.

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 Private Data Chronogolf collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics