fix problems on Poshmark [iphone]

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—— Run into issues on Poshmark? Get help pending when official support gets back to you!

Poshmark: Buy & Sell Fashion
Info:
company: Poshmark, Inc.
: http://poshmark.com/contact
: poshmark.com
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UI issue

Difficult to track offers and comments

Fix: 1. Use the 'Activity' tab: Regularly check the 'Activity' tab in the app to see all offers and comments in one place, making it easier to tr... ⇲

Inability to mass follow followers

Fix: 1. Follow users individually: While it may be tedious, manually following users one by one is currently the only option available in the app... ⇲

Lack of year information on listings

Fix: 1. Include year in descriptions: When listing items, manually include the year of the item in the description to provide buyers with more co... ⇲

Difficult to navigate inventory

Fix: 1. Organize your closet: Use categories and tags to organize your inventory within the app, making it easier to find items. OR 2. Use the... ⇲

Inability to edit listings easily

Fix: 1. Use the edit feature: Tap on the listing you want to edit, then select 'Edit' to make changes. Ensure you save changes before exiting.... ⇲
 
Payments issue

High seller fees

Fix: 1. Adjust pricing strategy: Consider pricing your items slightly higher to account for seller fees, ensuring you still make a profit after f... ⇲

Slow response time for fund returns

Fix: 1. Check transaction status: Regularly check the status of your transactions in the app to stay informed about fund returns. OR 2. Be pat... ⇲
 
Settings issue

Limited shipping options

Fix: 1. Use Poshmark's shipping label: Always use the provided shipping label for the best rates and tracking. This is the most efficient way to... ⇲

No return policy for buyers

Fix: 1. Clearly state item conditions: In your listings, provide detailed descriptions and photos to minimize misunderstandings and potential ret... ⇲

Lowball offers from buyers

Fix: 1. Set a firm price: Clearly state your lowest acceptable price in the listing description to deter lowball offers. OR 2. Counter-offer:... ⇲
 
Security issue

Scammers present

Fix: 1. Verify buyer profiles: Before completing a sale, check the buyer's profile for reviews and activity to ensure they are legitimate. OR... ⇲

Limited seller protection

Fix: 1. Use secure payment methods: Always use Poshmark's payment system to ensure you are protected in case of disputes. OR 2. Provide accura... ⇲
 
Support issue

Poor handling of disputes

Fix: 1. Document everything: Keep records of all communications and transactions related to disputes to provide clear evidence if needed. OR 2... ⇲

Inconsistent customer service responses

Fix: 1. Use the help center: Check the Poshmark help center for FAQs and troubleshooting tips that may resolve your issue without needing to cont... ⇲
 
Account issue

Account cancellations without warning

Fix: 1. Review Poshmark's policies: Familiarize yourself with the app's terms of service to ensure compliance and avoid potential cancellations.... ⇲
 
Crashes issue

Poshmark crashes or freezes

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the session and resolve minor glitches. OR 2. Update the app: Ensur... ⇲
 
Notifications issue

Overwhelming email alerts

Fix: 1. Adjust email notification settings: Go to your account settings in the app and customize your email preferences to reduce the number of a... ⇲
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 what users are saying
Good experience
95.7%

Bad experience
2.3%

Neutral
2.0%

~ from our NLP analysis of 879,435 combined software ratings.

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 Private Data Poshmark collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics