fix problems on Paga [iphone]

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—— Run into issues on Paga? Get help pending when official support gets back to you!

Paga - Send, Pay, and Bank
Info:
company: Paga Group LTD (UK)
: http://mypaga.freshdesk.com
: www.paga.com
Chat with our AI-based Paga Support
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Support issue

Customer support unresponsive

Fix: 1. Use in-app support: Check if there is a support or help section within the app that allows you to submit a ticket or query. 2. Try diffe... ⇲
 
Payments issue

Funds not reflecting in accounts

Fix: 1. Refresh the app: Close and reopen the app to refresh your account balance. 2. Check transaction history: Look at your transaction histor... ⇲

High transaction fees

Fix: 1. Review fee structure: Check the app's fee schedule in the settings or help section to understand what fees apply to your transactions. 2... ⇲

Pending transactions not resolved

Fix: 1. Wait for processing: Some transactions may take longer to process. Wait a few hours and check your transaction history. 2. Refresh the a... ⇲

Money disappearing from accounts

Fix: 1. Check transaction history: Review your transaction history to identify any unauthorized transactions. 2. Ensure no pending transactions:... ⇲

Difficulties in purchasing airtime or data

Fix: 1. Ensure correct details: Double-check that you are entering the correct phone number and amount for the airtime or data purchase. 2. Chec... ⇲

Excessive charges at the end of the month

Fix: 1. Review your transaction history: Check your monthly transactions to identify where the charges are coming from. 2. Set a budget: Create... ⇲

Transfer limits causing frustration

Fix: 1. Review transfer limits: Check the app's documentation or settings to understand your current transfer limits. 2. Upgrade your account: I... ⇲
 
Account issue

Account restrictions without clear reasons

Fix: 1. Review account activity: Check your recent transactions to see if any might have triggered a restriction. 2. Check for policy updates: L... ⇲

Inability to add certain bank accounts or cards

Fix: 1. Check compatibility: Ensure that the bank account or card you are trying to add is supported by Paga. 2. Verify details: Double-check th... ⇲

Limited access to features like card issuance

Fix: 1. Check eligibility: Review the app's requirements for card issuance to ensure you meet all criteria. 2. Update the app: Make sure you are... ⇲

Negative user experiences shared online

Fix: 1. Focus on your own experience: While negative reviews can be concerning, focus on your own usage and try to troubleshoot any issues you en... ⇲
 
Crashes issue

Paga crashes or login issues

Fix: 1. Update the app: Ensure you are using the latest version of the Paga app by checking the App Store for updates. 2. Restart your device: S... ⇲
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 what users are saying
Good experience
78.8%

Bad experience
16.3%

Neutral
4.9%

~ from our NLP analysis of 1,283 combined software ratings.

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 Private Data Paga collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • Usage Data
    • Diagnostics