fix problems on DeBank Crypto & DeFi Portfolio [iphone]

​

—— Run into issues on DeBank Crypto & DeFi Portfolio? Get help pending when official support gets back to you!

DeBank Crypto & DeFi Portfolio
Info:
company: DeBank Global Pte. Ltd.
: https://debank.com/
Chat with our AI-based DeBank Crypto & DeFi Portfolio Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Buttons lead to nowhere

Fix: Try restarting the app to see if the issue persists. Sometimes, a simple restart can resolve temporary glitches. If the problem continues, c... ⇲

Landing page is forced

Fix: If the landing page is not to your liking, check if there are any settings within the app that allow you to customize your homepage or landi... ⇲
 
Features issue

Lacks time chart feature

Fix: If the app does not currently support time charts, consider using alternative apps that specialize in crypto tracking and provide this featu... ⇲

Does not track BTC

Fix: If DeBank does not track BTC, consider using a different portfolio tracker that includes BTC. You can manually input your BTC holdings into... ⇲

Requires high buy-ins for features

Fix: Review the features that require high buy-ins and assess if they are essential for your usage. If not, focus on using the free features avai... ⇲

Does not show total wallet sum

Fix: Check if there are any settings that allow you to enable the total wallet sum feature. Sometimes, this feature may be hidden in the settings... ⇲

Removed HEX balance tracking

Fix: If HEX balance tracking has been removed, consider using another app that supports HEX tracking. You can manually track your HEX holdings in... ⇲
 
Registration issue

Requires sign-up to track wallets

Fix: If you are uncomfortable with signing up, look for alternative apps that allow wallet tracking without requiring an account. Many crypto tra... ⇲
 
Login issue

MetaMask and Coinbase login issues

Fix: Ensure that you have the latest version of both the DeBank app and the MetaMask/Coinbase apps. Sometimes, login issues can arise from outdat... ⇲
 
Bugs issue

Overall app functionality decreased

Fix: If you feel that the overall functionality has decreased, try to identify specific features that are lacking and look for alternative apps t... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
50.0%

Bad experience
42.6%

Neutral
7.4%

~ from our NLP analysis of 54 combined software ratings.

 Switch to these Alternatives:
Zerion Wallet: Crypto & Web3
Keplr Wallet
Xverse Wallet: Buy Bitcoin
DEXTools
Backpack - Wallet & Exchange
DEX Screener
Safe{Wallet}
Rally: Social crypto wallet
Leap Cosmos
Braavos Smart Wallet

 Private Data DeBank Crypto & DeFi Portfolio collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. $1.2 L2 Balance: $1.99 $1.2 DeBank L2 Balance