—— Run into issues on AR Lottery + CLUB? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that you are connected to a stable Wi-Fi or cellular network. Try switching between Wi-Fi and cell... ⇲
Fix: 1. Enable 'Remember Me' option: If available, ensure that you check the 'Remember Me' or 'Stay Logged In' option when logging in. 2. Check a... ⇲
Fix: 1. Check device settings: Go to Settings > Face ID & Passcode or Touch ID & Passcode, and ensure that the biometric option is enabled for th... ⇲
Fix: 1. Check your email for verification: Ensure you have verified your email address if required by the app. 2. Reset your password: Use the 'F... ⇲
Fix: 1. Clean the camera lens: Ensure that the camera lens is clean and free from smudges or dirt. 2. Ensure proper lighting: Make sure you are s... ⇲
Fix: 1. Ensure proper lighting: Make sure you are in a well-lit area to help the camera read the instant games. 2. Hold the camera steady: Keep t... ⇲
Fix: 1. Update the app: Check for updates in the App Store and install the latest version. 2. Clear app cache: Go to Settings > General > iPhone... ⇲
Fix: 1. Reset your password: Use the 'Forgot Password' feature to reset your password and regain access to your account. 2. Wait and try again: I... ⇲
Fix: 1. Ensure a stable internet connection: Make sure you are connected to a reliable network during registration. 2. Fill out all required fiel... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may improve the display of redeemable items. 2. Navigate thr... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include interface improvements. 2. Provide feedback: Whi... ⇲
Fix: 1. Update the app: Ensure you have the latest version of the app, as updates may include fixes for display issues on newer devices. 2. Resta... ⇲
Fix: 1. Update the app: Check for updates in the App Store and install the latest version. 2. Restart your iPhone: A simple restart can often res... ⇲
Fix: 1. Check app documentation: Look for any FAQs or help sections within the app that may clarify how to handle multiple draws. 2. Use separate... ⇲
Fix: 1. Update the app: Ensure that the app is updated to the latest version, as performance improvements may be included in updates. 2. Restart... ⇲