fix problems on RemotePC Remote Desktop [iphone]

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RemotePC Remote Desktop
Info:
company: IDrive Incorporated
: http://www.remotepc.com/support.htm
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Slow issue

laggy performance

Fix: 1. Lower the resolution settings in the RemotePC app to improve performance. Go to settings and select a lower quality option. 2. Close any... ⇲

slow response time

Fix: 1. Lower the quality settings in the RemotePC app to improve response time. 2. Close any unnecessary applications on the host computer to f... ⇲
 
UI issue

difficult navigation controls

Fix: 1. Familiarize yourself with the touch gestures available in the RemotePC app. For example, use two fingers to scroll and pinch to zoom. 2.... ⇲

blank host screen feature not working

Fix: 1. Ensure that the blank screen feature is enabled in the RemotePC settings on the host computer. 2. Restart the RemotePC app on both the i... ⇲

RemotePC Remote Desktop not intuitive

Fix: 1. Spend some time exploring the app's features and settings to become more familiar with its layout. 2. Look for any tutorial or help sect... ⇲

desktop wallpaper disappears

Fix: 1. Check the display settings on the host computer to see if the wallpaper is set to show during remote sessions. 2. Restart the RemotePC a... ⇲
 
Screen issue

resolution issues after session lock

Fix: 1. After unlocking the session, try manually adjusting the display settings on the host computer to match your desired resolution. 2. In th... ⇲
 
Compatibility issue

limited functionality with iPad mouse

Fix: 1. Check the RemotePC app settings to see if there are any options to enable mouse support. 2. Ensure that the iPad is updated to the lates... ⇲

inability to right-click on iPad

Fix: 1. Use a two-finger tap on the iPad screen to simulate a right-click. 2. Check the RemotePC app settings for any options related to mouse c... ⇲

issues with multiple monitors

Fix: 1. In the RemotePC app, check if there is an option to select which monitor to view. 2. Ensure that the host computer's display settings ar... ⇲
 
Network issue

does not recognize online computers

Fix: 1. Ensure that the host computer is powered on and connected to the internet. 2. Check the RemotePC settings on the host computer to ensure... ⇲
 
Bugs issue

copy-paste functionality not working

Fix: 1. Ensure that both the iPhone and the host computer are using the same clipboard settings. 2. Try using the RemotePC app's built-in clipbo... ⇲
 
Crashes issue

RemotePC Remote Desktop crashes after updates

Fix: 1. After an update, restart your iPhone to clear any temporary issues. 2. Check for any additional updates for the RemotePC app that may ad... ⇲
 
Account issue

requires multiple accounts for IT support

Fix: 1. If possible, consolidate accounts by using a single account for all IT support needs. 2. Check if the app allows for shared access or pe... ⇲

randomly logs out host computer

Fix: 1. Check the power settings on the host computer to ensure it is not set to log out or sleep after a period of inactivity. 2. Ensure that t... ⇲
 
Customization issue

no tablet mode for scrolling

Fix: 1. Check the app settings to see if there is an option to enable tablet mode or touch-friendly controls. 2. Use two-finger scrolling gestur... ⇲
 
Support issue

poor customer service

Fix: 1. Utilize the app's help section or FAQ for common issues and solutions. 2. Look for online forums or communities where users share soluti... ⇲
 
Installation issue

complicated setup process

Fix: 1. Follow a step-by-step guide or tutorial available on the RemotePC website or YouTube to simplify the setup process. 2. Ensure that you h... ⇲
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 what users are saying
Good experience
90.4%

Bad experience
6.0%

Neutral
3.5%

~ from our NLP analysis of 2,971 combined software ratings.

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 Private Data RemotePC Remote Desktop collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Consumer Plan: $6.99 Consumer Plan With90 Percent Off
  2. RemotePC ConsumerPlan: $69.99 ConsumerPlan without any discounts
  3. RemotePC Basic Plan: $6.99 Get instant remote access to 3 computers at just $49.99 per year.