fix problems on Freegal Music [iphone]

—— Run into issues on Freegal Music? Get help pending when official support gets back to you!

Freegal Music

Info:

company: Library Ideas, LLC

: https://help.libraryideas.com

: www.libraryideas.com

Chat with our AI-based Freegal Music Support

🛠️ Common Freegal Music Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Freegal Music crashes after updates

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Playlists can be deleted without warning

Fix: 1. Regularly back up your playlists: Take screenshots of your playlists or write down the song titles and artists. This way, if they are del... ⇲

Updates issue

Wish List feature replaced with less functional Favorites

Fix: 1. Create a manual wishlist: Use a note-taking app to create a wishlist of songs you want to save. You can copy and paste song titles and ar... ⇲

Audio issue

Audio streaming quality on desktop is poor

Fix: 1. Check your internet connection: Ensure that your internet connection is stable and fast enough for streaming. You can run a speed test to... ⇲

Music stops playing when switching apps

Fix: 1. Check background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Freegal Music. This allows t... ⇲

Compatibility issue

Limited selection of popular music

Fix: 1. Explore different genres: Sometimes, the app may have a wider selection in less popular genres. Explore these to find new music you might... ⇲

Missing many artists and songs

Fix: 1. Explore different genres: Sometimes, the app may have a wider selection in less popular genres. Explore these to find new music you might... ⇲

Downloads issue

Inability to download certain songs

Fix: 1. Check licensing restrictions: Some songs may not be available for download due to licensing issues. Look for alternative versions or cove... ⇲

No cover art for downloaded songs

Fix: 1. Manually add cover art: Use a music management app or software on your computer to add cover art to your downloaded songs. This can enhan... ⇲

Disorganized downloads after updates

Fix: 1. Organize your downloads: After an update, take some time to manually organize your downloaded songs into playlists or folders. 2. Regula... ⇲

UI issue

Interface is clunky and annoying

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout better. This can help you navigate more... ⇲

Slow issue

Slow access to downloaded songs

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Freegal Music, and select 'Offload App'. This can help improve performan... ⇲

Permissions issue

Requires location services to connect

Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure it is turned on for Freegal Music. This is necessary fo... ⇲

Network issue