fix problems on HiiKER [iphone]

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—— Run into issues on HiiKER? Get help pending when official support gets back to you!

HiiKER: The Hiking Maps App
Info:
company: Waymarked Trails LTD
: https://blog.hiiker.app/2020/02/28/support-contact-form/
: hiiker.com
Chat with our AI-based HiiKER Support
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Search issue

Difficulty locating user

Fix: Ensure that location services are enabled for the HiiKER app. Go to your iPhone's Settings > Privacy > Location Services, and make sure HiiK... ⇲

No directions to trails

Fix: Use a mapping app like Google Maps to find directions to the trailhead before you start your hike. Input the trail name or location to get a... ⇲
 
Downloads issue

Downloaded maps not accessible offline

Fix: Before heading out, ensure that you have downloaded the maps correctly. Go to the map section of the app, select the desired area, and look... ⇲
 
Customization issue

Distance measurement only in kilometers

Fix: If you prefer miles, check the app settings for a unit of measurement option. Some apps allow you to switch between kilometers and miles in... ⇲
 
Bugs issue

Limited trail information

Fix: Supplement the app with other hiking resources such as websites, guidebooks, or other hiking apps that may provide more detailed trail infor... ⇲

Inaccurate water source information

Fix: Before your hike, research the trail on other platforms to verify the presence of water sources. Carry enough water to stay hydrated regardl... ⇲

Lack of detailed maps

Fix: Explore other hiking apps that may offer more detailed topographic maps or satellite imagery. Apps like AllTrails or Gaia GPS might provide... ⇲

Dangerous trail recommendations

Fix: Always research trails before hiking them. Use multiple sources to verify trail conditions and safety, especially if the app suggests a trai... ⇲
 
UI issue

Clunky navigation

Fix: Familiarize yourself with the app's interface by exploring all its features and settings. Sometimes, understanding how to navigate the app c... ⇲

Busy interface

Fix: Take some time to explore the app's settings and customize the interface to your liking. Many apps allow you to hide or rearrange features t... ⇲
 
Settings issue

Cannot save maps or mark waypoints

Fix: Check the app settings to see if there is an option to enable saving maps or marking waypoints. Some apps require you to enable these featur... ⇲
 
Updates issue

Outdated points of interest

Fix: Cross-reference points of interest with other hiking resources or websites to verify their current status before your hike. OR Keep a per... ⇲
 
Payments issue

Annual subscription not agreed

Fix: Review the app's subscription options in the settings to ensure you are on the correct plan. If you are being charged unexpectedly, check yo... ⇲
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 what users are saying
Good experience
90.7%

Bad experience
5.5%

Neutral
3.8%

~ from our NLP analysis of 525 combined software ratings.

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 Private Data HiiKER collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. HiiKER PRO + - Monthly: $4.99 Access to HiiKER PRO + for 1 month.
  2. HiiKER PRO + - Annual - 50%: $44.99 50% discount on access to HiiKER PRO+
  3. HiiKER PRO + - Annual : $49.99 Access to HiiKER PRO + for one year.
  4. Unlimited Hiiker - Annual: $29.99 Hike unlimited. Access to all app trails.
  5. HiiKER PRO+ Annual Sale offer: $49.99 Special discounted price on HiiKER PRO+
  6. HiiKER PRO - Monthly: $5.99 Monthly subscription to HiiKER PRO
  7. Hiiker Trail Purchase: $14.99 All Trail level features for one trail.
  8. 3 Year Unlimited Hiiker: $59.99 Hike Unlimited: 3 Year once off purchase.
  9. HiiKER PRO - Annual: $29.99 Access to HiiKER PRO for one year
  10. Annual Subscription: $23.99 Annual Subscription Special Offer