fix problems on DEXTools [iphone]

—— Run into issues on DEXTools? Get help pending when official support gets back to you!

DEXTools

Info:

company: DEXTools

: https://www.dextools.io/#contact

Chat with our AI-based DEXTools Support

🛠️ Common DEXTools Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

needs a refresh button

Fix: To refresh the data manually, try pulling down on the main screen. This gesture often triggers a refresh in many apps. If this doesn't work,... ⇲

wrapper of the website

Fix: If the app feels like a wrapper of the website, try accessing the website directly through your mobile browser for a potentially better expe... ⇲

Customization issue

no smaller widget size

Fix: Check if the app allows you to customize the widget size in the settings. If not, consider using a different app that offers smaller widget... ⇲

API issue

no API available

Fix: While there is no API available, you can use third-party services that aggregate data from DEXTools and provide their own API. Research thes... ⇲

UI issue

description button disappears

Fix: If the description button disappears, try tapping on different areas of the screen to see if it reappears. Additionally, check for any updat... ⇲

UI is cluttered

Fix: To declutter the UI, try customizing your dashboard or main screen by removing unnecessary widgets or features. Look for a settings option t... ⇲

inconsistent interface

Fix: Take note of the specific areas where the interface feels inconsistent and try to familiarize yourself with the layout. Sometimes, using the... ⇲

price chart issue

Fix: If the price chart is not displaying correctly, try clearing the app's cache or data through your iPhone settings. Go to Settings > General... ⇲

chart not visible on mobile

Fix: If the chart is not visible, try rotating your device to landscape mode, as this may provide a better view. Additionally, ensure that your a... ⇲

graph data inaccuracies

Fix: If you notice inaccuracies in the graph data, cross-reference the information with another reliable source to verify its accuracy. This can... ⇲

UI changes make favorites harder to access

Fix: Familiarize yourself with the new layout by exploring the app's settings or help section. Sometimes, features are relocated but still access... ⇲

favorites adding UI is poor

Fix: If the UI for adding favorites is cumbersome, try using a different method to add favorites, such as through a search function or a differen... ⇲

Compatibility issue

desktop version is better

Fix: If you find the desktop version more user-friendly, consider using it for more complex tasks. You can access it through a web browser on you... ⇲

not working on iOS

Fix: If the app is not working on iOS, try uninstalling and reinstalling the app. This can often resolve issues caused by corrupted files or sett... ⇲

no Apple Watch support

Fix: If you want to track data on your Apple Watch, consider using a different app that offers Apple Watch support for similar functionalities.... ⇲

DEXTools does not work on iOS

Fix: If the app is not functioning at all, ensure that your iOS version is compatible with the app. Check the app store for any compatibility not... ⇲

cannot detect phantom wallet

Fix: If the app cannot detect your Phantom wallet, ensure that the wallet is properly set up and connected. Check the wallet settings to confirm... ⇲

Loading issue

constant refresh issues

Fix: If the app is constantly refreshing, check your internet connection. A weak or unstable connection can cause the app to refresh repeatedly.... ⇲

stuck on loading screen

Fix: If the app is stuck on the loading screen, force close the app by swiping up from the bottom of the screen and swiping the app off the scree... ⇲

Updates issue

access issues after updates

Fix: If you experience access issues after an update, try logging out and then logging back into your account within the app. This can refresh yo... ⇲