fix problems on Photofy Content Creation [iphone]

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—— Run into issues on Photofy Content Creation? Get help pending when official support gets back to you!

Photofy Content Creation
Info:
company: Photofy, Inc.
: http://support.photofy.com
: photofy.com
Chat with our AI-based Photofy Content Creation Support
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UI issue

Difficult to navigate interface

Fix: 1. Familiarize with Tutorials: Look for any official tutorials or user guides provided by Photofy. These can help you understand the layout... ⇲

Inability to overlay photos

Fix: 1. Use a Different App: If overlaying photos is essential, consider using another app that supports this feature, such as PicsArt or Photosh... ⇲

Cumbersome process for adding text

Fix: 1. Use Templates: If available, use pre-designed templates that already have text boxes, making it easier to add your text. 2. Practice: Fa... ⇲
 
Slow issue

Laggy performance

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe up on apps to close them. Thi... ⇲
 
Backup issue

No auto-save feature

Fix: 1. Save Progress Manually: Get into the habit of saving your work frequently. Look for a 'Save' option in the app and use it regularly. 2.... ⇲
 
Payments issue

High prices for additional content

Fix: 1. Look for Bundles: Check if Photofy offers any bundles or packages that provide better value for multiple items. 2. Use Free Content: Foc... ⇲

Restoration of purchases can fail

Fix: 1. Check Account Settings: Ensure you are logged into the correct account that made the original purchases. Go to Settings > [Your Name] > i... ⇲
 
Updates issue

Recent updates removed many features

Fix: 1. Explore New Features: Sometimes, updates change the way features work. Check the update notes to understand what has changed and how to a... ⇲
 
Search issue

Search functionality for stickers is poor

Fix: 1. Use Categories: Instead of searching, browse through categories of stickers to find what you need. This can sometimes yield better result... ⇲
 
Loading issue

Loading times for collages are slow

Fix: 1. Optimize Image Size: Before adding images to your collage, resize them to reduce the file size, which can help speed up loading times. 2... ⇲
 
Customization issue

Limited filter options

Fix: 1. Use External Apps: Consider using other photo editing apps that offer a wider range of filters, such as VSCO or Snapseed, and then import... ⇲
 
Downloads issue

Inconsistent availability of stock images

Fix: 1. Use Alternative Sources: If stock images are not available, consider using free stock image websites like Unsplash or Pexels, and import... ⇲
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 what users are saying
Good experience
95.6%

Neutral
2.3%

Bad experience
2.1%

~ from our NLP analysis of 28,661 combined software ratings.

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 Private Data Photofy Content Creation collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Photofy Color Spectrum Package: $0.99 The Photofy Color Spectrum is locked. Unlock this feature and pick any color to use on your Photofy creations!
  2. Premium Photofy Templates Subscription: $0.99 Subscribe to this collection of premium templates and always have access to the latest and greatest designs. New content launched monthly!
  3. Photofy Watermark Removal Package: $5.99 Purchase this feature to remove our Photofy watermark from your photos.
  4. Photofy Platinum Package: $4.99 Unlock this brand to gain access.
  5. Logo+ Subscription: $5.99 Purchase our Logo+ Package and instantly be able to upload up to 12 transparent .pngs to apply to your photos. This package includes free watermark removal. The subscription is for 1-year, and will auto-renew each year unless you cancel.
  6. Paper So Pretty Package: $2.99 Thanks for your interest in Paper So Pretty. Unlock this brand to gain access to all of the content.
  7. Photofy Business Templates 1m: $1.99 Photofy Business Templates - Monthly Sub
  8. Dana Conditt Package: $2.99 Thanks for your interest in Dana Conditt. Purchase this package to unlock all of the content.
  9. Lana Koopman Design Package: $2.99 Thanks for your interest in Lana Koopman Design. Unlock this brand to gain access to all of the content.
  10. Cooking and Baking Package: $0.00 Thanks to our friends at Pyrex, you can download this awesome collection of cooking and baking overlays for free!