Fix TVNZ+ errors on iphone

Experiencing issues? Solve common TVNZ+ problems instantly.

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7 problems reported in the past 24 hours

🛠️ Quick Fixes for Common TVNZ+ Issues on iPhone:

🛠️ If you are outside New Zealand and want to access TVNZ+, consider using a New Zealand-based friend o...
Resolve now »

4% of users had this bug

Does not work with VPN

🛠️ If you are using a VPN and it is not working with TVNZ+, try switching to a different VPN server loc...
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4% of users had this bug

🔍 Select the category that fits your issue:

All 7 Downloads 1 Crashes 1 Compatibility 4 Something else...

All

Downloads

Long download time

🛠️ To improve download speeds, ensure that you are connected to a strong and stable Wi-Fi network. Avoi... show fix »

Crashes

Error messages upon opening

🛠️ If you encounter error messages when opening the app, try restarting your iPhone. This can resolve t... show fix »

Compatibility

Limited global access

🛠️ For users outside New Zealand, consider using alternative streaming services that offer similar cont... show fix »

Wasted time for non-NZ users

🛠️ If you are a non-NZ user, consider researching and subscribing to streaming services that are availa... show fix »

Poor optimization for international viewers

🛠️ If you experience performance issues while using the app, try closing other apps running in the back... show fix »

Have a specific Problem? Resolve Issue below:

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Contact Support

Developer:

Television New Zealand Ltd

Email:

http://tvnz.co.nz/help

Website:

🌐 tvnz.co.nz

Terms/Privacy:

⚔️ https://corporate.tvnz.co.nz/house-rules/

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Private Data TVNZ+ collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Breakdown of Software Ratings

Negative experience

74.1%

Positive experience

25.9%

Neutral

0.0%

~ from our NLP analysis of 27 combined software ratings.