fix problems on TVNZ+ [iphone]

—— Run into issues on TVNZ+? Get help pending when official support gets back to you!

TVNZ+

Info:

company: Television New Zealand Ltd

: http://tvnz.co.nz/help

: tvnz.co.nz

Chat with our AI-based TVNZ+ Support

🛠️ Common TVNZ+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Long download time

Fix: To improve download speeds, ensure that you are connected to a strong and stable Wi-Fi network. Avoid using mobile data if possible, as it m... ⇲

9% of users had this problem

Error messages upon opening

Fix: If you encounter error messages when opening the app, try restarting your iPhone. This can resolve temporary glitches that may be causing th... ⇲

9% of users had this problem

Compatibility issue

Only available in New Zealand

Fix: If you are outside New Zealand and want to access TVNZ+, consider using a New Zealand-based friend or family member's account. You can ask t... ⇲

Limited global access

Fix: For users outside New Zealand, consider using alternative streaming services that offer similar content and are available in your region. Re... ⇲

Wasted time for non-NZ users

Fix: If you are a non-NZ user, consider researching and subscribing to streaming services that are available in your country. This will save you... ⇲

Poor optimization for international viewers

Fix: If you experience performance issues while using the app, try closing other apps running in the background to free up system resources. This... ⇲

Network issue

Does not work with VPN

Fix: If you are using a VPN and it is not working with TVNZ+, try switching to a different VPN server located in New Zealand. Some VPNs have spec... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

74.1%

Good experience

25.9%

Neutral

0.0%

~ from our NLP analysis of 27 combined software ratings.

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Private Data TVNZ+ collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics