—— Run into issues on Sonny Angel USA? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Update the App: Ensure that you are using the latest version of the Sonny Angel USA app. Go to the App Store, search for the app, and che... ⇲
Fix: 1. Check Your Internet Connection: Ensure that your Wi-Fi or cellular data is working. Try opening a web page or another app that requires i... ⇲
Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot P... ⇲
Fix: 1. Log Out and Log Back In: Sometimes, simply logging out of your account and logging back in can resolve access issues. Go to the app setti... ⇲
Fix: 1. Use the Same Credentials: Ensure you are using the same email and password for both the app and website. If they are different, consider... ⇲
Fix: 1. Check Email: Ensure you are checking the correct email account for the password reset link. Sometimes it may go to spam or junk folders.... ⇲
Fix: 1. Check for Updates: Ensure that the app is updated to the latest version, as new features may be added in updates. 2. Explore App Setting... ⇲
Fix: 1. Explore App Settings: Check if there are any settings that allow you to change the visibility of your diary entries. 2. Use Alternative... ⇲
Fix: 1. Check Location Services: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sur... ⇲
Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on apps... ⇲
Fix: 1. Check Permissions: Go to Settings > Privacy > Photos and ensure that the Sonny Angel app has permission to access your photos. 2. Restar... ⇲
Fix: 1. Refresh the App: Pull down on the screen to refresh the feed and check for updates. 2. Check Internet Connection: Ensure you have a stab... ⇲
Fix: 1. Check App Updates: Ensure you are using the latest version of the app, as updates may fix issues with point crediting. 2. Restart the Ap... ⇲
Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website for common issues and solutions. 2. Use Alter... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Clear App Cac... ⇲
Fix: 1. Close Background Apps: Close any unnecessary apps running in the background to free up resources. 2. Restart Your Device: Restarting you... ⇲
Fix: 1. Check App Features: Review the app's features in the settings or help section to confirm if chat is a supported feature. 2. Use Alternat... ⇲
Fix: 1. Explore App Features: Check the app settings to see if there are any hidden features or options for tracking collections. 2. Use Externa... ⇲